Customer Support Specialist

You will be joining Programming.com, a prominent software solution provider with a global presence in the USA, India, Singapore, and Ukraine. With over 13+ years of experience, we cater to a wide range of clients in various industries like Healthcare, Automobile, Banking, Retail, and Education. Our team of 2000+ dedicated employees is committed to excellence, guided by our core values of integrity, innovation, and diversity. As a full-time Customer Support Specialist at Programming.com's Gurugram office, your primary responsibility will be to offer technical support, ensure customer satisfaction, and utilize your analytical and interpersonal skills to address customer inquiries and issues effectively. To excel in this role, you should possess strong customer support and technical support skills coupled with exceptional interpersonal and analytical abilities. Your experience in ensuring customer satisfaction and your excellent problem-solving capabilities will be crucial. Moreover, your strong communication skills, adaptability to a fast-paced environment, and any prior experience in the tech industry would be advantageous. A Bachelor's degree in a relevant field is also required. If you are looking to be part of a dynamic team that values client satisfaction and innovation, this role at Programming.com could be the perfect fit for you.,