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ProtonBits Software Pvt. Ltd.
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Customer Support Representative

Customer Support Representative

ProtonBits Software Pvt. Ltd.

0 - 2 years

2 - 4 Lacs

ahmedabad

Posted:1 day ago| Platform:

Apply

Skills Required

computer application customer service telecalling data entry customer support non voice process customer relationship english typing customer care presentation skills customer handling internet

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skills:
Communication, Google Drive, online meeting schedule,. About ProtonBits Full Stack Software Product Development Company. ProtonBits Software Pvt Ltd. is a India-headquartered software product development company with a strong business presence in Eastern Europe and around 10 years of experience in designing, building, streamlining, and supporting complex and large-scale software products.

ProtonBits looking for the experienced candidates to work as Telecaller Executive in Ahmadabad.

Responsibilities.
Responsible for Telecalling to the clients.

Manage outgoing and incoming calls.

Multi-task on various projects which are relevant to the company.

Document all call information and update the same in Tracker.

Recognize, document, and alert the management team of trends in customer calls.

Follow up customer calls where necessary.

Requirements.
Superior listening, verbal, and written communication skills Mandatory.

Proficient in relevant computer applications.

Knowledge of customer service.

Excellent data entry and typing skills.

Ability to handle stressful situation appropriately.

Should know how to work on excel.

Details.
Job Type:Full-time. Salary:15,000.00 20,000.00 per month. Schedule:Day shift (10 AM to 7 PM). Experience. 2-4 Years of relevant work experience. Education. Diploma / Graduate / Post Graduate or Equivalent experience in related field.

Office Address.
809, iSquare Corporate Park, Nr. Shukan Mall, Science City Road, Ahmadabad, Gujarat 380060. Mob:+91-9898119053.

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Customer Support Representative