Posted:2 days ago|
Platform:
Hybrid
Full Time
Handle customer queries and concerns received through WhatsApp, email, calls, and
social media in a professional and timely manner.
dashboard and CRM systems.
accurate and efficient resolution of customer requests.
prompt follow-ups.
improvement.
databases.
pop-up events.
performance and improvement areas.
1-3 years of experience in customer service, e-commerce operations, or retail support.
added advantage.
WhatsApp Business, or Limechat (preferred).
Passion for fashion, lifestyle, and streetwear culture will be an advantage.
Metacircles Technologies
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