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Customer Support Executive - Voice Process

Customer Support Executive - Voice Process

Randstad

1 - 6 years

2 - 5 Lacs

Bengaluru

Posted:1 month ago| Platform:

Apply

Skills Required

Voice Process Customer Support International Voice Process Inbound Process Blended Process Customer Service International Call Center Semi Voice Email Process Chat Process US Process Customer Care International BPO UK Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring for Randstad Client

1+ years of experience in a customer service environment with International Call handling experience.
Bachelors degree in any discipline.
Advanced verbal and/or written communication skills with ability to provide exceptional customer service and de-escalate the customer as needed.
Handle inbound calls from customers regarding products, services, and orders.
Provide accurate and timely information to customers, addressing their questions and concerns

effectively.

Assist customers with order placement, order status inquiries, returns, exchanges, and other related

requests.

Troubleshoot customer issues and complaints, working to find appropriate and satisfactory

resolutions.

Benefits::

Permanent Opportunity

Both the side cab facility

If your interested kindly share your updated resume on the Mail ID: p.preethi@randstad.in

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