Customer Support Associate

0 - 3 years

0 Lacs

Posted:22 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

 

Mega Walk-In Drive @ Tech MahindraAiorli, Navi Mumbai

    5 days Working: 2 days rotational shifts and off: Mumbai Location: Work from office    

Fresher can Apply, Graduation is Mandatory

    **Smooth interview process, Immediate joiners required.**    

Salary Range :17900/- to 19700/-(Per month in hand)

Total CTC:2.42,600 LPA to 2,66,750 LPA

Shift Timings Range : 8am to 8pm ( females), 8am to 11 pm( Male)

     

Key Responsibilities:

 
  1. Handle inbound and outbound customer calls professionally.
  2. Address and resolve customer queries, issues, and concerns with empathy and accuracy.
  3. Provide product/service information and support.
  4. Maintain detailed records of customer interactions.
  5. Work effectively in a fast-paced, rotational shift environment.
 

Skills and Qualifications:

 
  1. Excellent verbal communication skills in English 
  2. Strong problem-solving and active listening skills.
  3. Ability to work flexible shifts, including weekends and holidays.
  4. A customer-centric attitude and willingness to go the extra mile.
 

Why Join Us

  Competitive salary and incentives.   A positive, supportive work environment.   Growth and learning opportunities.  

If you have a passion for delivering excellent customer service and thrive in a dynamic setting, reach the below mentioned Address on time

 

Immediate joiners Preferred

Contact us immediately at

Priya Poona @ 8279974710 or whatsapp your resume on the same number

Nitin Rajput @ 8962728036 or whatsapp your resume on the same number

 

Please walk-in at the location mentioned below:

Tech Mahindra Ltd. NB902, 9th floor empire tower, cloud city, reliable teach park, Thane Belapur road, Aiorli

 

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Tech Mahindra Ltd. logo
Tech Mahindra Ltd.

Information Technology and Business Process Outsourcing

Pune

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