Customer Support Associate

0 - 1 years

0 Lacs

Posted:10 hours ago| Platform: Indeed logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Department: Customer Support
Location: Sector 58, Noida, Uttar Pradesh 201301
Working Days & Timings: Monday to Saturday | 9:30 AM to 6:30 PM
Experience: 1+ year in customer support/service

Salary: Competitive, based on experience

Job Summary:

We are looking for a proactive and customer-focused individual with at least 1 year of experience in customer support. The role involves handling customer inquiries, resolving issues, collecting feedback, and ensuring excellent service delivery across all communication channels.

Key Responsibilities:

· Respond to customer queries via phone, email, and chat.

· Resolve issues efficiently and maintain a positive tone.

· Record all interactions accurately in the CRM system.

· Escalate complex cases to the appropriate teams.

· Collect customer feedback and reviews to improve service quality.

· Suggest improvements to enhance the support process.

· Maintain company standards in all customer interactions.

Requirements:

· Bachelor’s degree in any stream.

· 1 year of customer support or related experience.

· Good communication and interpersonal skills (Hindi & English).

· Strong communication, interpersonal, and convincing skills.

· Ability to multitask and manage time effectively.

· Customer-first mindset and problem-solving attitude.

How to Apply:

Fill out the form here: https://forms.gle/KtNvFzNLp1FeRSK48

For Queries: +91-9667517818 | team@recruitinggenie.in

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

  • Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Language:

  • English (Required)
  • Hindi (Required)

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You