Posted:14 hours ago|
Platform:
On-site
Full Time
JOB DESCRIPTION – CUSTOMER SUPPORT ASSOCIATE
Desired Candidate Profile
• Language: English &Hindi (Mandatory)
• Qualification - Any Non-Graduate (10+2)/ Graduate /Experienced
Preferred:
• Work Location: Kannur
• Experience: Freshers Can Apply
• Job Type: Full Time
Roles And Responsibilities
• Respond to inbound tickets and queries of customers.
• Build lasting relationships with customers, and other team members based on trust and reliability.
• Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
• Thrive department productivity and quality standards.
• Establishing new, and maintaining existing, relationships with customers.
• Strive for first call resolution and take true ownership of customer needs and issues.
• Communicate and follow instructions for one call customer resolution.
• Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.
For more details: +91 8075153284
career@jazp.com
Jazp.com
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