Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Customer Service Officer

BASF Environmental Catalyst and Metal Solutions

3 years

0 Lacs

Chengalpattu Tamil Nadu India

Posted:2 months ago| Platform:

Apply

Skills Required

service planning management processing development communication tracking support forecast invoicing report reports reconciliation manufacturing sap excel power automate

Work Mode

On-site

Job Type

Full Time

Job Description

Main Tasks / Responsibilities

Material Requirement Planning

Perform the order-to-cash tasks and processes, fostering a culture of customer focus on the team
Perform sales and delivery order management tasks, e.g. sales order creation and processing changes, follow-up on blocked orders, and L/C (letter of credit) handling.
Contribute to development of customer relationships through proactive customer communication related to order management, e.g. product availability, prices, order status, and delivery tracking.
Support demand planning by collection of N+4 forecast information and get it updated into IBP tool.
Support credit management, invoicing, and A/R (accounts receivables) management, e.g. monthly closing, invoice corrections, handling invoice discrepancies, and manual invoicing.
Report and manage customer complaints via NCM (non-conformance management) system and proactively communicate status to internal stakeholders.
Support implementation of business rules related to the customer order management process.
Provide order status reports and monitor customer sales forecast, ensuring orders are within forecasts.
Support CN/DN creation based on reconciliation and approval from controlling.

Minimum Education And Qualification Required For The Position

Education:

B.E / B. Tech with MBA (Preferred)

Working Experience:

Minimum 3 to 4 years of relevant experience in Automotive / manufacturing industry. Knowledge of Customers, market environment, products, and technologies within respective area

Technical & Professional Knowledge:

IT skills (e.g., SAP S4 HANA, SAP BW, MS Excel, Power BI & Power Automate

More Jobs at BASF Environmental Catalyst and Metal Solutions

Deputy Manager - Key Accounts

Delhi, India

6.0 - 6.0 yrs

Salary: Not disclosed

Customer Service Officer

Chengalpattu, Tamil Nadu, India

3.0 - 3.0 yrs

Salary: Not disclosed

R & D Senior Engineer

Chengalpattu, Tamil Nadu, India

3.0 - 3.0 yrs

Salary: Not disclosed

Customer Service Officer

Chengalpattu, Tamil Nadu, India

3.0 - 3.0 yrs

Salary: Not disclosed

Global Digital Strategy Manager

Chengalpattu, Tamil Nadu, India

10.0 - 10.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.