0 - 4 years
0 Lacs
Posted:1 day ago|
Platform:
On-site
Full Time
The Customer Service Associate will be responsible for taking incoming calls from our customer base and addressing customer product issues and concerns with the company. The successful candidate will be required to develop a comprehensive understanding of our customer service policies and know when issues need to be escalated to the management staff for resolution.
Customer Support Executive Responsibilities
Update the company database by inputting information from each call and keeping every customer field currentCollaborate with the sales team to develop efficient methods for handling issues with larger revenue customersWork on special short-term projects to offer customized support for new products or products at end-of-lifeMonitor the customer satisfaction levels and develop methods for increasing themAssist in creating ways for delivering excellent customer service to irate or problematic customers
Other Details
Salary-28,000/- to 49,000/-Required Experience-0 To 4 YearsMinimum Age-18
Requirements
Qualification Required-Diploma,B.tech,M.tech,Engineering,All Graduate,IntermediateWork Department-Customer SupportWork Industry-IT,Automation,Banking,Finance,Education,Telecom,Skills-Friendly and welcoming manner with clients and other members of the customer service team
for more clarification contact to this number-8448496076
Also Share Your CV -shah.priyanka7840@gmail.com
Regards
HR Placement Team
DEVIKA STAFFING SOLUTION
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