Customer Service Assistant

0 years

1 - 2 Lacs

Posted:13 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About Us:

Brijesh Gupta & Com is a reputed law firm committed to delivering efficient and result-driven legal solutions. Our practice spans across various areas including civil, criminal, property, and corporate law. We are currently looking for a well-spoken and driven Telecaller to join our front office team and be the first point of contact for our clients.

Key Responsibilities:

  • Make outbound calls to prospective and existing clients to introduce our legal services.
  • Handle inbound calls professionally and direct them to the appropriate department.
  • Explain services and legal procedures clearly to clients.
  • Schedule appointments for consultations with our legal team.
  • Maintain call records, client follow-ups, and update CRM systems regularly.
  • Follow up with clients for document submissions or case updates.

Requirements:

  • Excellent verbal communication in Hindi and English.
  • Basic computer knowledge (MS Word, Excel, and email handling).
  • Prior experience in telecalling, customer service, or front desk is an advantage.
  • Polite, professional, and confident with a strong customer-first attitude.

Job Type: Full-time

Pay: ₹13,000.00 - ₹18,000.00 per month

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 9997086547

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