Customer Relationship Manager (CRM)

0 years

1 - 2 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: CRM (Customer Relationship Management)

Job Type: Full-time

Location: Kundli

About the Role:
We are seeking a motivated CRM Executive to manage client relationships, maintain customer data, and support business growth. The ideal candidate will have strong communication skills and the ability to deliver excellent customer service.

Responsibilities:

  • Manage and update customer database in the CRM system.
  • Handle client inquiries and resolve issues promptly.
  • Build and maintain positive client relationships.
  • Coordinate with sales, operations, and support teams.
  • Prepare and analyze CRM reports for management.
  • Support client onboarding and follow-up activities.

Qualifications:

  • Undergraduate/Graduate/Post- Graduated
  • Experience in customer relationship management or client servicing.
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage priorities effectively.

Benefits:

  • Competitive salary package
  • Opportunities for growth and learning
  • Collaborative and supportive work environment

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Language:

  • English (Preferred)

Work Location: In person

Speak with the employer
+91 9667522388

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