Customer Project Manager

Ericsson

12 - 15 years

20 - 25 Lacs

chennai

Posted:-1 days ago| Platform:

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Skills Required

backend pmp project management agile cmmi scheduling project planning risk management continuous improvement reporting tools

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage customer and stakeholder relationships by establishing trust and clear communication.
Align project goals with stakeholders through effective communication and collaboration.
Lead project planning and roadmapping, defining scope, resources, and delivery timelines.
Provide technical leadership and guidance, bridging business and technical teams.
Drive project execution, monitor progress, and mitigate risks to ensure successful delivery.
Oversee governance and reporting, facilitating regular review meetings and status updates.
Promote continuous improvement by aligning with CMMI/ITIL processes and driving innovation.

You will bring

12-15 years of relevant IT industry experience, with a strong background in project management within broadcasting/media IT or customer-facing delivery environments.
Certifications such as Prince2 (Foundation/Practitioner), PMP, or Agile/Scrum Master.
Proven expertise in Agile and hybrid project methodologies.
Excellent communication, presentation, and leadership skills to manage technical and remote teams.
Strong skills in scheduling, resource planning, risk management, and governance.
Hands-on experience with backend development technologies such as Java, Python, or Golang.
Awareness of broadcast/media workflows and exposure to reporting tools like Power BI or Tableau.
Core competencies including strong organizational skills, problem solving, cultural adaptability, and proficiency in project management software like Microsoft Project and JIRA.

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