Customer Data Analyst

Skills & Requirements

• 5+ years of experience in data analysis or related roles, preferably in a customer-centric environment.
• Proficiency in SQL, Python, R, or other programming languages used for data analysis.
• Experience with data visualization tools such as Tableau, AWS QuickSight, or Power BI.
• Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights.
• Excellent communication skills with the ability to present technical information to non-technical audiences.
• Self-motivated and able to work independently as well as collaboratively in a team environment.
• Prior experience with machine learning techniques and predictive modeling is a plus.
• Ability to present findings clearly and concisely to different stakeholders.

Education

• Preferable Master of Science in Economics and Business Administration or related field

Competence

• Focus on Customer Value
• Taking Accountability
• Collaboration
• Embracing Innovation

We Drive Customer Value

We Take Ownership

We Are Bold

About the company

Basware is how finance leaders in global enterprises can finally automate their complex, labor-intensive invoice processes and stay compliant with regulatory change. Our Accounts Payable (AP) automation and invoicing platform helps companies achieve a new level of efficiency – in a matter of months – while reducing errors and risks. We bring a unique combination of true automation, complete coverage, and deeper expertise to make it all just happen for our customers. That’s why the world’s most efficient AP departments at 700+ global customers rely on Basware to handle over 170 million invoices per year.

Joining Basware means you’ll join a team filled with innovators, passionate about their work and enthusiastic about the industry we’ve pioneered. You’ll work alongside highly motivated, capable, and friendly individuals who collaborate to deliver world-class solutions and services. A critical part of our culture is the high amount of trust we put into our employees—we want everyone to make a difference, so we offer flexibility in how you work, giving you the freedom and support to deliver your best results. We truly live our values where:

We Drive Customer Value , We Take Ownership and We Are Bold in everything we do, to make it all just happen for our customers.