Customer Care Representative - Immediate joiner

Organization:

Location:

Position:

Experience: 1-3 years and Freshers can also apply

Why to Join ALARIC VENTURES

• Known as career builders and paymasters.

• Best and unbeatable benefits for the employees.

• Effective career and financial progression system.

• Most organic and friendly work environment.

• Plethora of success and growth stories.

Position Overview:

We are looking for a highly motivated and enthusiastic Individual for Customer care representative role for our US clients infrastructure management. You will be responsible for troubleshooting Internet browsers (EDGE, Firefox and Mozilla). Being a Customer care representative this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment.

Required skills:

• Excellent Interpersonal skills
• Strong problem-solving skills and attention to detail.
• Eagerness to learn and adapt to new technologies.
• Ability to work well in a team and independently.
• Analytical and troubleshooting skills.
• Knowledge about internet browsers EDGE, Mozilla and Firefox
• Basic understanding of Operating systems (windows)

Education and/or Experience:

• Any Technical qualifications (BCA, Btech, B.Sc.-IT).
• 1-3 years of experience and Freshers can also apply.
• This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success.

Client Service:

• Provide outstanding client service, responding promptly and professionally across communication channels.
• Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs.

Shift timing and working hours:

• Night shifts and Rotational shifts
• 5 Days working in a week

Benefits and compensation:

• Group Health insurance and other benefits.
• The Best working culture and opportunities for professional growth.
• Learning opportunities in leading technologies
• Compensation as per Market Standard
• Training and development programs.