Customer Care Executive

0 years

2 - 3 Lacs

Posted:19 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Pay: ₹21400 - ₹31,229 per month

Job description:

Key Responsibility:-

  • Respond to customer inquiries via phone, email, chat, or social media.
  • Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
  • Troubleshoot customer problems and resolve them efficiently.
  • Escalate complex issues to senior staff or technical teams when necessary.
  • Maintain deep understanding of the company’s products or services.
  • Guide customers through product usage or troubleshooting.

Required Skills & Qualifications:-

  • Bachelor's degree in any discipline (preferred).
  • Proven customer support experience or experience as a client service representative.
  • Strong phone contact handling skills and active listening.
  • Both Freshers and Experienced can Apply.
  • Prior experience in customer service or support roles is an advantage.

Send your CV on

Email- alka@infiniserveitsolutioninc.com

Contact no.- 9430856675

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹32,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Ability to commute/relocate:

  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Language:

  • Hindi (Preferred)
  • English (Required)

Work Location: In person

Speak with the employer
+91 9430856675

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