CST Interns

You are an Apprentice who will play a crucial role in providing support and solutions to users" issues related to ERP systems. Your primary responsibility will be to address concerns raised by users during calls promptly and efficiently. You must possess strong communication skills and be fluent in both Hindi and English to effectively assist users. Your duties will include troubleshooting and resolving ERP-related issues reported by the school, offering support and guidance to users, and ensuring the seamless operation of the ERP system. Additionally, you will be involved in performing transactional work on the school's data. To excel in this role, you should have excellent communication skills, particularly in Hindi, and the ability to explain technical concepts clearly. Problem-solving skills and proficiency in Excel and HTML are also essential for this position. Your active listening skills will be crucial in understanding users" concerns and providing appropriate solutions.,