CSA

• Achieve and exceed sales target for category • Enhance conversion ratiosand average transaction values • Counsel customers • Deliver customer servicecustomer service levels • Constantly update knowledge on product and sellingdepartments/services • Ensure stocking of products and display with adherenceis able to deliver high quality customer serviceof the highest standards • Cross selling and up selling Adhere to properpromotions etc. • Interact accurately with JDC/HO teams so that the store teamquantitative reports to management on customers, sales, stock, competition,skills • Deliver sales and customer service of the highest standards • Resolvestock management procedures Be vigilant without adversely affecting thetheir grievances and complaints by effectively liasoning with relatedto standards • Assist in stock staking • Provide necessary qualitative and

Undergraduate/Graduate

0 to 6 years

Communication Skills Listening skills Customer Centricity ProblemSolving Selling Skills