CRM Manager VIP Clients

1 - 3 years

3 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Manage and maintain relationships with VIP clients to ensure premium service.
  • Handle high-priority client queries and provide effective resolutions.
  • Oversee customer experience strategies to enhance client satisfaction.
  • Work closely with sales and operations teams to streamline customer service.
  • Analyze customer feedback and implement improvement strategies.
  • Ensure smooth execution of client service agreements and commitments.
Required Candidate Profile:
  • Experience: 2 to 10 years in CRM and customer relationship management.
  • Skills: Client handling, problem-solving, and high-level customer service.
  • Technical Proficiency: Google Sheets, CRM tools, and Microsoft Excel.

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