4 - 7 years

3 - 4 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position: CRM Manager

Location: Mohali

Vacancies: 1

Salary: ₹30,000 – ₹35,000 per month

Job Description:

We are looking for an experienced CRM Manager to manage our customer database, analyze customer behavior, and develop strategies to improve engagement, retention, and sales. The candidate must have strong MS Excel (advanced) skills and hands-on experience with CRM tools.

Key Responsibilities:

  • Manage and optimize CRM database for accuracy & efficiency.
  • Create and maintain Excel dashboards & reports.
  • Analyze customer data & provide insights for sales growth.
  • Collaborate with sales, marketing & support teams.
  • Monitor CRM campaigns & ensure compliance with data policies.
  • Train & guide CRM executives.

Requirements:

  • Bachelor’s degree in Business/Marketing/IT.
  • 4–7 years of CRM management experience (real estate preferred).
  • Advanced Excel skills (Pivot, VLOOKUP, Power Query, Macros).
  • Knowledge of CRM tools (Salesforce/Zoho/HubSpot).
  • Strong analytical & communication skills.

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

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