Credit Controller & Client Relationship Manager

Job Description: Credit Controller & Client Relationship Manager

Company: ALUFAB
Location: Kolkata
Position Type: Full-Time
Gender: Female Only
Salary: ₹10,000 – ₹14,000 per month
Qualification: Commerce Graduate (Freshers can apply)

Role Overview

We are looking for a dedicated and proactive Credit Controller & Client Relationship Manager to join our ALUFAB team. The ideal candidate will handle client communication, track outstanding payments, maintain accurate financial records, and support smooth coordination between our clients and internal teams.

Key Responsibilities

1. Credit Control

• Follow-up on outstanding payments with clients in a professional manner.
• Maintain ageing reports and update payment status regularly.
• Prepare and share reminders, statements, and reconciliation details.
• Coordinate with Accounts and Projects team to align billing, dues, and documentation.
• Maintain proper digital and physical records of invoices, work orders and payment proofs.

2. Client Relationship Management

• Handle day-to-day communication with clients regarding billing, documentation, and project coordination.
• Maintain client database and update contact details regularly.
• Support the team in resolving client queries promptly and positively.
• Ensure smooth client experience through timely communication and follow-up.

3. Documentation and Reporting

• Prepare reports in Excel, Google Sheets, and Google Forms as required.
• Assist in generating quotations, invoices, and basic MIS reports.
• Maintain proper record-keeping of documents, digital files, and follow-up sheets.

Required Skills and Competencies

• Basic knowledge of Excel, Word, Tally, Google Forms, Google Sheets and other office tools.
• Good communication skills (English, Hindi, Bengali).
• Strong follow-up ability and disciplined work approach.
• Attention to detail, organizational skills, and time management.
• Ability to handle documentation and client communications professionally.

Qualification

• Commerce Graduate (B.Com preferred)
• Freshers can also apply

Salary

• ₹10,000 – ₹14,000 per month (Based on interview performance and skill level)

How to Apply

Interested candidates can share their updated resume at:
Email: hr@alufabindia.comContact: Shibani Panja - 70035 09425

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹14,000.00 per month

Benefits:

• Commuter assistance
• Provident Fund

Work Location: In person