Conversational AI Engineer

About Us

Rockstar is a US startup at the intersection of AI and Telecom, building the future of digital connectivity. We're not just reimagining telco - we're creating an entirely new category of AI-native mobile experiences.

About the Role

Conversational AI Engineer

You'll lead the development of end-to-end chatbot solutions - designing workflows, integrating APIs, crafting prompts, and building tools that power seamless customer journeys across support, billing, and more.

rare opportunity to join a 0-1 journey with a seasoned team and top-tier advisors to shape the way millions interact with AI-powered systems in real time

What You'll Do

• Design Conversational Flows:

  Build and optimize intelligent customer support experiences on the

  Maven AGI

  platform

• Integrate APIs:

  Connect chatbots with CRM, billing, ticketing, and enterprise systems

• Engineer Prompts:

  Write effective LLM-driven prompts to improve accuracy and engagement with workflow automation

• Optimize Performance:

  Continuously monitor KPIs (deflection rate, accuracy, CSAT) and refine flows

What We're Looking For

• 3+ years of experience in

  conversational AI / chatbot development

  (LLM-based preferred)
• Strong background in

  API development & integration

  (REST, Webhooks)
• Hands-on

  NodeJS

  experience for chatbot workflows
• Familiarity with

  prompt engineering

  and working with LLMs (RAG pipelines, fine-tuning)
• Experience with customer support platforms (Zendesk, Salesforce, Freshdesk)
• Problem-solving, debugging, and independent delivery mindset

Why Join Us?

• Be at the

  forefront of Conversational AI

  , shaping the next wave of intelligent customer engagement
• Work in a

  startup-style environment

  with ownership and freedom to innovate
• Work with

  seasoned operators who have built unicorns

  before
• Collaborate with

  AI-first teams

  where ideas move fast and execution matters