Content Operations Specialist

Who are we looking for?

A candidate responsible for overseeing the efficient management and delivery of content. This position requires a detail-oriented individual with exceptional organizational skills, a strong understanding of content management systems, and the ability to collaborate with cross-functional teams. The candidate must also possess knowledge of the best SEO practices to optimize the website for our customers. The Content Operations Specialist will play a vital role in ensuring the timely and accurate publication of content while maintaining high-quality standards.

Roles and Responsibilities:

Oversee the end-to-end management of content

Modify, write, and edit content tailored for hotels and the travel industry to meet client specifications and industry standards.

Ensure changes are published accurately and on schedule.

Work closely with cross-functional teams, including marketing, design, and development, to ensure seamless content integration and execution.

Engage with customers to understand their content needs and provide support for content-related inquiries or issues.

Perform regular content audits to ensure SEO compliance and identify areas for improvement.

Stay updated with industry trends and SEO developments to continuously optimize content strategies.

Maintain a high level of attention to detail in all aspects of content creation and management.

Prioritize tasks effectively to meet deadlines and manage multiple content projects simultaneously.

Monitor content workflows and ensure timely completion of content-related tasks.

Provide excellent customer service by addressing content-related queries and issues promptly.

Assist customers in navigating content management tools and understanding content strategies.

Required Skills and Experience:

0 - 2 years of experience

Excellent written and spoken English

Ability to modify (write and edit) content for hotels and the travel industry

Basic technical skills to work with content management systems

Ability to work with customers large and small

Ability to collaborate within a team and with cross-functional departments

Ability to manage time and hit deadlines

Knowledge and best practices for Search Engine Optimization

Any bachelors degree (preferably Journalism & Mass Comm), with English as the first language

Location: Bangalore