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Cloud Engineer

Cloud Engineer

Cisco

8 - 12 years

0 Lacs

karnataka

Posted:23 hours ago| Platform: Shine logo

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Skills Required

devops scripting languages containerization cloud engineering sre cloud platforms monitoringobservability tools diagnostics troubleshooting tools infrastructureascode operational incident management microservices architecture network performance monitoring network debugging techniques

Work Mode

On-site

Job Type

Full Time

Job Description

As a member of the SSE Site Reliability Engineering team at Cisco, you will be responsible for working on Deployment, End to End monitoring, observability, automation, compliance, and reporting of Cisco Secure Access services globally. The team is spread across multiple locations including India, Europe, Canada, and the United States of America. In this role, you will play a critical part in expanding capabilities to manage a larger fleet and support faster troubleshooting of customer issues. Your responsibilities will include designing, implementing, and maintaining observability solutions for cloud-native applications and infrastructure. You will develop and optimize diagnostics tooling to identify and resolve system or application-level issues efficiently. Monitoring cloud infrastructure for uptime, performance, and scalability, responding promptly to incidents and outages will be a key part of your role. Collaboration with development, operations, and support teams to drive improvements in system observability and troubleshooting workflows is essential. You will lead root cause analysis for major incidents, driving long-term fixes to prevent recurrence, and resolve customer-facing operational issues in a timely and effective manner. Automation of operational processes and incident response tasks will be necessary to reduce manual interventions and improve efficiency. Continuous assessment and improvement of cloud observability tools, integrating new features and technologies where necessary, are also part of the role. Additionally, creating and maintaining comprehensive documentation on cloud observability frameworks, tools, and processes is vital. You will collaborate with various teams including Software Engineering, Product Management, DevOps, Infrastructure, Customer Support, Security and Compliance, Global Network Operations, and Data Analytics and Reporting. This collaboration will involve ensuring new features and services are reliable, scalable, and observable, engaging with product managers to incorporate reliability and performance into product roadmaps, working with customer support teams to diagnose and resolve incidents, maintaining compliance with industry standards, supporting service reliability and incident response, and creating meaningful dashboards and reports for insights. To be successful in this role, you should have a Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience, along with 8+ years of experience in cloud engineering, SRE, or DevOps. Expertise with cloud platforms and related monitoring/observability tools, strong experience with diagnostics and troubleshooting tools for cloud services, proficiency in scripting languages and infrastructure-as-code, experience in operational incident management, solid understanding of containerization and microservices architecture, knowledge of network performance monitoring and debugging techniques, and a desire to solve complex problems are essential. Proactive communication skills and the ability to collaborate with Engineering teams are also crucial for this role. At Cisco, you will be part of a diverse and inclusive culture that values innovation, creativity, and equality for all. The company focuses on digital transformation, implementing change in digital businesses, and creating solutions that power how humans and technology work together across the physical and digital worlds. Cisco encourages a culture of giving and taking, accountability, bold steps, diversity of thought, and dedication to equality. As part of the team, you will have the opportunity to work on meaningful solutions that have a global impact and revolutionize how data and infrastructure connect and protect organizations in the AI era and beyond. Cisco provides unparalleled security, visibility, and insights across the entire digital footprint, offering limitless opportunities to grow and build solutions that make a difference on a global scale.,

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Cloud Engineer