Client Support Executive

0 - 1 years

3 - 0 Lacs

Posted:4 days ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

JOB BRIEF

We are looking for an active, energetic Client Support Executive, Who is responsible for Customer's help for all tech challenges faced while using the Product and services provided.


ROLES AND RESPONSIBILITIES

  • Attending,Understanding & responding to Customer queries/issues over chat.
  • Will be responsible for facing customers, gathering requirements and providing possible solutions.
  • escalating the clients/ process to the manager
  • Analyse and identify process changes or product enhancements required & suggest if any.


Requirements

  • The candidate should have excellent written communication skills along with reading skills.
  • Should be active, energetic, and enough smart to understand the customer\'s queries.
  • Sharp understanding and memory of how software/product work
  • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.

JOB TYPE: FULL TIME


Benefits


On time salary
inter- tech work
Skill upgradation trainings
Soft skills trainings
Rewards and recognitions
weekly de-stressing activities

Job Information

    Date Opened

    11/25/2025

    Industry

    IT Services

    Job Type

    Full time

    Salary

    0-3 LPA

    Work Experience

    0-1 year

    City

    mohali

    State/Province

    Punjab

    Country

    India

    Zip/Postal Code

    160072

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