Client Servicing

Role Overview: As an Account Manager, your primary role will be to create long-term, trusting relationships with customers. You will oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities. Key Responsibilities: - Serve as the lead point of contact for all customer account management matters. - Build and maintain strong, long-lasting client relationships. - Negotiate contracts and close agreements to maximize profits. - Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors. - Ensure the timely and successful delivery of solutions according to customer needs and objectives. - Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. - Develop new business with existing clients and identify areas of improvement to meet sales quotas. - Forecast and track key account metrics such as quarterly sales results and annual forecasts. - Prepare reports on account status. - Assist with challenging client requests or issue escalations as needed. Qualifications Required: - Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level. - Minimum of 3 years experience in the relevant field. - Experience in delivering client-focused solutions to customer needs. - Proven ability to manage multiple account management projects simultaneously while maintaining sharp attention to detail. - Excellent listening, negotiation, and presentation abilities. - Strong verbal and written communication skills. - Strong analytical skills.,