Client Service Manager

WE ARE HIRING | MANAGER - CLIENT SERVICING

Location:

Experience:

Industry Preference:

About WOOT Factor

Since 2009, WOOT Factor Brand Architects has been crafting unforgettable brand experiences across industries BFSI, Sports, Luxury, Lifestyle, and Corporate.

Co-founded by Smita Shah & Amit Relan, we're known for:
Creative Communication Experiential Marketing Event Innovation

Website: www.wootfactor.com

Job responsibilities:

As a Client Servicing Manager, strong interpersonal skills, effective communication, and attention to detail are crucial to building and maintaining long-term client relationships. Additionally, a thorough understanding of the industry, event planning, and budget management are essential for success in this role.

MICE events Experience will be an added advantage.

Key job responsibilities include:

Key Responsibilities:

• Client Relationship Management: Establish and nurture relationships with clients, understanding their objectives and preferences to deliver tailored event solutions.
• Proposal Development: Prepare comprehensive event proposals and presentations, showcasing suitable venues, services, and event options.
• Event Planning: Collaborate with the events team to plan and organize events according to clients' specifications.
• Budget Management: Ensure that event proposals align with the client's budget, and manage any financial considerations throughout the event planning process.
• Communication: Maintain regular communication with clients, providing updates on event progress and addressing any questions or concerns.
• Post-Event Evaluation: Gather feedback from clients after events to assess satisfaction levels and gather insights for future improvements.
• Market Research: Stay up-to-date with industry trends, competitor offerings, and client preferences to enhance service quality and identify new business opportunities.

Mandatory

Excellent English writing & editing skills
Prior experience in events, digital agencies, or media houses Creative thinker with ability to adapt to diverse industries

Apply Now

Send your resume + portfolio to: hr@wootfactor.com