Client Relationship Manager

Role Overview: As a Client Relationship Manager at The HR Factory, your main responsibility will be to build and maintain strong relationships with clients in Vadodara. You will play a crucial role in understanding client needs and ensuring that services are delivered to meet their expectations. Daily tasks will involve conducting regular client meetings, addressing client queries effectively, coordinating with internal teams, and ensuring overall client satisfaction. To excel in this position, proactive communication, efficient problem-solving, and a customer-centric approach are essential to foster long-term client relationships. Key Responsibilities: - Build and maintain strong relationships with clients - Understand client needs and ensure service delivery meets expectations - Conduct regular client meetings - Handle client queries effectively - Coordinate and collaborate with internal teams - Ensure overall client satisfaction Qualifications Required: - Strong Client Relationship Management, Customer Service, and Problem-Solving skills - Experience in conducting Client Meetings and managing Client Queries - Ability to coordinate and collaborate effectively with internal teams - Excellent Communication and Interpersonal skills - Proficiency in using CRM software and other relevant tools - Excellent organizational and time management skills - Bachelor's degree in Business, Management, or a related field - Experience in the Human Resource or outsourcing industry is a plus,