JOB SUMMARY AND RESPONSIBILITIES
The position of Client Onboarding Associate in Shareholder Services is ideal for someone who is interested in learning all the requirements for new clients to invest in various Goldman Sachs Asset Management products (e.g. mutual funds, alternative investments, separately managed accounts) and streamlining the process with a client service mindset. To successfully onboard client relationships, this role involves communication and coordination across many internal teams, such as Tax, Legal, Compliance, Sales and Service. This position requires adhering to laws and regulations, a thorough understanding of a client service/onboarding environment, and an in-depth knowledge of the industry, our client base, and our systems.
- Facilitate a smooth client onboarding experience by efficiently processing AML/KYC cases and collaborating with Client Onboarding and Financial Crime Compliance teams to conduct due diligence reviews on a wide range of client legal entity types
- Responsible for managing the day-to day relationship with the vendors including performing appropriate due diligence, ensuring a contract is in place and applying the correct level of oversight
- Demonstrate strong analytical and problem solving skills with meticulous attention to detail, and the ability to communicate complex items to a wide array of internal counterparties
- Utilize internal and external sources and partner with other stakeholders (as necessary) to research and investigate cases
- Participate in certain strategic initiatives/projects relating to the Onboarding strategy for the division and firm; developing and proposing recommendations to address identified issues/risks as well as areas and processes requiring optimization and improvement
- Develop expertise in the Firms Anti Money Laundering/Customer Identification Program due diligence policies and partner with the sales organization, client onboarding counterparts, Financial Crime Compliance, and other control-side teams to ensure a seamless client onboarding from start to finish
- Capture, analyze, and document evidence by processing and approving AML/KYC cases, in order to demonstrate that due diligence is performed on new clients/investors to comply with jurisdictional AML/KYC regulations
- Support ongoing optimization to the effectiveness of KYC monitoring systems, scenarios, rules and tools
- In the context of selected project work: Define and track project milestones while developing, maintaining, and reporting on an overall integrated delivery plan; working with cross-divisional partners, including Compliance, Technology, Operations and business personnel through all aspects of strategic and tactical builds of critical program elements
- Provide feedback on KYC control effectiveness and partner with management to design enhancements and/or new approaches
BASIC QUALIFICATIONS
- Minimum of 4 years of professional experience within Client Onboarding & AML operations
- Be highly collaborative and strong consensus builder
- Demonstrate effective communication and interpersonal skills both written and oral
- Proficient in Microsoft Office, specifically Word, Excel, and PowerPoint
- Experience in vendor relationship management
- Bachelor s degree required
PREFERRED QUALIFICATIONS
- Ability to prioritize and make decisions in a fast-paced environment
- Ability to contribute as an individual contributor in a cross team working group
- Accuracy, attention to detail and strong organizational skills
- Strong analytical and project management skills
- Good understanding of the financial industry
- Compliance and/or regulatory experience a plus, not required