Chief of Staff

About BiteSpeed

Sequoia-backed SaaS startup

3000+ e-commerce brands

Check out more about us here -

We’ve had some solid investors back us

• BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge-

  https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html

• E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge-

  https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece

• BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge-

  https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414

About the role

business generalist role

solve problems

What you’ll do

• Solve high-impact, cross-functional problems

  that don’t have clear owners — your primary responsibility is to bring clarity, drive execution, and deliver outcomes.

• Collaborate with Sales

  on initiatives to maximise revenue — from identifying and fixing funnel leakages to shaping pricing/packaging strategies and enabling the team with better processes and tools.

• Work closely with Customer Success

  to drive outcomes on critical KPIs like trial conversions, onboarding health, retention, and churn — through both strategic inputs and process design.

• Own and drive key partnerships

  (e.g. payment providers, enablement tools), ensuring seamless coordination across teams and timely execution.

• Lead company-wide initiatives

  in collaboration with HR — from improving onboarding processes to driving org health projects.

• Support strategic hiring efforts

  — from workforce planning to closing key roles, especially in Sales, CS, and Ops.

• Drive revenue and capacity planning

  , working with the CEO and team leads to ensure resources and targets are aligned.

• Design and maintain key business metrics and dashboards

  , ensuring accurate, actionable data is available for decision-making.

What makes you a good fit

• 2+ years

  of early stage startup experience on the business side.

• Love all things business and sales and don’t shy away from getting your hands dirty to get the job done.

• Can

  context-switch

  between domains (support → sales → HR) without losing depth.

• Comfortable with early stage startup imperfections and able to operate in disorder.

• Extremely high agency and adaptability to make things happen.

Salary and Location

Location:

Expected CTC:

Our Way Of Life

Our Purpose

At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create.

Our purpose is about why we’re here and what we care about:-

• Personal Transformation
• Wealth Creation
• Winning Together

Our Values

Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values.

We have 5 core values:-

• Go Above And Beyond
• Making Things Happen
• Say It Like It Is
• Progress Over Perfection
• Don’t Take Yourself Seriously, Take Your Work Seriously

Perks & Benefits

Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:-

• Health Insurance -

  Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us.

• Quarterly Off-sites -

  Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking).

• Cult Fitness Membership -

  All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often.

• Personal Development -

  We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing.

• Salary In Advance -

  Trust first, by default. We pay out salaries in the first week of the month.

How to apply?

drop a personal note

Refer them to us

For any queries feel free to write to talent@bitespeed.co.