Certified Customer Service Consultant

2 - 7 years

3 - 6 Lacs

Posted:6 hours ago| Platform: Naukri logo

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Work Mode

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Job Type

Full Time

Job Description

Role & responsibilities

Inspect vehicles to identify repair needs and advise customers on solutions.

Provide accurate estimates for repair costs, labor times, and parts pricing.

Explain features and benefits of dealership products and services to customers.

Promptly respond to customer inquiries via phone, email, and in-person interactions.

Monitor customer satisfaction through surveys and feedback forms.

Preferred candidate profile

Candidates Certified by OEM will be preferred for this position.

Should have prior experience in Luxury Automobile Dealerships.

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