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Case Manager

Case Manager

Rapsys Tech Solutions

2 - 7 years

5 - 8 Lacs

mumbai

Posted:8 hours ago| Platform:

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Skills Required

administration dispute resolution pdf telesales research management ms office troubleshooting digital transformation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Administer disputes on Presolv360 s ODR platform.

Provide administrative and technical assistance to parties during the dispute resolution process.

Manage communication between parties and support overall case management.

Coordinate and provide task support to neutrals and parties.

Handle the empanelment process for neutrals.

Research ADR and ODR trends, including relevant court rulings and industry updates.

Identify and define opportunities for process improvements.

Collaborate with cross-functional teams to troubleshoot challenges.

Contribute ideas to drive innovation and digital transformation in dispute resolution.

Develop a strong understanding of ADR and ODR concepts.

Skills Qualifications

Bachelor s or Master s degree in Law (LLB/LLM).

Minimum 2 years of experience, preferably in ADR/ODR.

Strong drafting, written, and verbal communication skills.

Advanced proficiency in MS Office and related tools.

Meticulous attention to detail with strong organizational skills.

Self-driven, proactive, and eager to learn.

Passion for working with people and driving positive change.

Job Location:

colaba

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