Posted:1 day ago| Platform: SimplyHired logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

We are looking for a Call Center Executive with excellent communication skills to handle inbound and outbound calls, assist customers, and ensure a positive client experience. The ideal candidate should have good command over English and knowledge of Hindi, along with the ability to handle customer queries effectively.

Key Responsibilities

  • Handle inbound and outbound calls professionally and efficiently.
  • Provide accurate information to customers and resolve their queries.
  • Maintain a positive, empathetic, and professional attitude toward customers.
  • Record customer information and interactions in the system.
  • Escalate complex issues to the concerned department if required.
  • Achieve daily/weekly call targets as set by the management.

Requirements

  • Good verbal and written communication skills in English (mandatory).
  • Ability to converse in Hindi (preferred/mandatory, based on requirement).
  • Any graduate degree from a recognized university.
  • Prior experience in a call center / BPO environment will be an added advantage.
  • Strong listening skills, patience, and a customer-focused approach.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

dehradun city, dehradun, uttarakhand