Business Analyst

As a Business Analyst on the Enterprise Business Systems team, you will play a pivotal role in bridging business needs with technical solutions. Your responsibilities will span across understanding business processes, facilitating the delivery of key projects, and ensuring that requirements are effectively translated for both business stakeholders and technical teams. Youll thrive in a collaborative environment where curiosity, problem-solving, and a proactive mindset are key. This role is not limited to supporting Salesforce but will be required to support other systems and applications in the Enterprise Business Systems ecosystem.

What Youll Do:

Assess Business Impact: Evaluate incoming requests and projects to determine business impact, challenges, priorities, and feasibility.

End-to-End Project Facilitation: Lead requirement gathering and prioritization sessions, conduct gap analysis, and work with developers on design and implementation.

Data Analysis & Documentation: Partner with teams to analyze data, identify trends, and document business logic for effective data manipulation.

Process & Solution Documentation: Document current (As-Is) business processes, define business requirements, and design solutions to meet those needs.

Ticket Management: Manage daily ticket queues, ensuring timely and accurate responses.