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5 - 10 years
7 - 12 Lacs
Gurugram
Work from Office
The SONG Practice | Google Specialist Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: SONG I Areas of Work: Service Google CCAI, Solution and Platform Design | Level: Manager / Senior Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp:5 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The SONG practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Ability to provide CX solution with Google CCAI suite of contact center products such as Dialogflow CX, Agent Assist, Insights CX and knowledge/experience on Google Gen AI product suite like Vertex AI, Google Gemini, Decibel, Generators, Generative Fallback, Playbooks, LLM based topic modelling, LLM Agent Assist. Drive design thinking innovative workshops with the clients using design principles and help shape their Gen AI implementation strategy thinking about the business value proposition and customer experience. Perform CX management capability assessment and identify foundational, evolving and advanced capabilities, co-create the roadmap path with the clients to achieve leading class CX capabilities Ability to understand business requirements still putting customer experience at the heart of CX design Ability to think and pre-empt scenarios and questions from cross functional client team (from CX operations, IT, Contact Center operations, digital, analytics, line of business etc) Work with technical Google team/developers to convert user requirements into final product Work with Accenture and client team on CCaaS (Contact Center as a Service) migration Deliver using agile delivery process, continuous improvement and continuous development Work with other Accenture teams to put forward differentiated CX management solutions for large clients (RFI and RFP process) Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort, and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends, and bringing in innovative solutions, etc. Bring your best skills forward to excel at the role: A strong and well-established record of accomplishment in designing and delivering Google CCAI solutions and platform Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs Thorough understanding of CCAI Framework and integration with internal and external components. Read about us. Blogs Qualifications Your experience counts! 5+ years of experience in working with Google CCAI solutions – creating virtual agents using Dialogflow, generating meaningful analytics using Insights, designing and implementing customer experience solutions projects (any industry). Passion for building leading class Google contact center solutions for clients Having thorough understanding of end to end Google contact center transformation Thorough understanding of CX & contact center architecture and project experience with Google CCAI solution is a must Experience on working with other Conversational AI (like Amazon Lex, IBM Watson, Microsoft PVA, Nuance, Khoros, etc.) and CCaaS platforms (Genesys, Amazon Connect, Avaya, Cisco, Sprinklr, etc.) is good to have Experience of building Gen AI based use-cases and solutions that work across industries and markets Story boarding, creating differentiated solution as per client needs and compelling story telling is a must Ability to work with ambiguity and exploratory mindset is a must Strong Analytical skills, excellent written and oral communication skills Experience working in a large, complex global team environment Excellent verbal and written communication skills, with the ability to present at the Board and C-level Ability to work effectively in a remote, inclusive, virtual, global environment What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Gurugram
Work from Office
The SONG Practice | Google Specialist Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: SONG I Areas of Work: Service Google CCAI, Solution and Platform Design | Level: Manager / Senior Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp:5 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The SONG practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Ability to provide CX solution with Google CCAI suite of contact center products such as Dialogflow CX, Agent Assist, Insights CX and knowledge/experience on Google Gen AI product suite like Vertex AI, Google Gemini, Decibel, Generators, Generative Fallback, Playbooks, LLM based topic modelling, LLM Agent Assist. Drive design thinking innovative workshops with the clients using design principles and help shape their Gen AI implementation strategy thinking about the business value proposition and customer experience. Perform CX management capability assessment and identify foundational, evolving and advanced capabilities, co-create the roadmap path with the clients to achieve leading class CX capabilities Ability to understand business requirements still putting customer experience at the heart of CX design Ability to think and pre-empt scenarios and questions from cross functional client team (from CX operations, IT, Contact Center operations, digital, analytics, line of business etc) Work with technical Google team/developers to convert user requirements into final product Work with Accenture and client team on CCaaS (Contact Center as a Service) migration Deliver using agile delivery process, continuous improvement and continuous development Work with other Accenture teams to put forward differentiated CX management solutions for large clients (RFI and RFP process) Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort, and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends, and bringing in innovative solutions, etc. Bring your best skills forward to excel at the role: A strong and well-established record of accomplishment in designing and delivering Google CCAI solutions and platform Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs Thorough understanding of CCAI Framework and integration with internal and external components. Read about us. Blogs Qualifications Your experience counts! 5+ years of experience in working with Google CCAI solutions – creating virtual agents using Dialogflow, generating meaningful analytics using Insights, designing and implementing customer experience solutions projects (any industry). Passion for building leading class Google contact center solutions for clients Having thorough understanding of end to end Google contact center transformation Thorough understanding of CX & contact center architecture and project experience with Google CCAI solution is a must Experience on working with other Conversational AI (like Amazon Lex, IBM Watson, Microsoft PVA, Nuance, Khoros, etc.) and CCaaS platforms (Genesys, Amazon Connect, Avaya, Cisco, Sprinklr, etc.) is good to have Experience of building Gen AI based use-cases and solutions that work across industries and markets Story boarding, creating differentiated solution as per client needs and compelling story telling is a must Ability to work with ambiguity and exploratory mindset is a must Strong Analytical skills, excellent written and oral communication skills Experience working in a large, complex global team environment Excellent verbal and written communication skills, with the ability to present at the Board and C-level Ability to work effectively in a remote, inclusive, virtual, global environment What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.
Posted 3 months ago
5 - 8 years
7 - 10 Lacs
Hyderabad
Work from Office
The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Experience: Minimum 5 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 5-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Your experience counts! Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 4-5 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java
Posted 3 months ago
2 - 7 years
8 - 12 Lacs
Mumbai, Bengaluru, Delhi / NCR
Work from Office
The Strategy & Consulting Global Network Song Practice | Cloud Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst/ Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai. | Years of Exp: 2-9 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Qualifications Your experience counts! Bachelors degree in related field or equivalent experience Minimum 2-9 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java Experience in setting up cloud instances, account / users with security profiles and designing applications Experience in taking a lead role for building contact center applications that have been successfully delivered to customers
Posted 3 months ago
2 - 7 years
5 - 10 Lacs
Bengaluru
Work from Office
The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 2-5 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 2 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 2 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute
Posted 3 months ago
4 - 5 years
6 - 7 Lacs
Bengaluru
Work from Office
The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 5-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 4-5 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 5 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute
Posted 3 months ago
2 - 5 years
4 - 7 Lacs
Bengaluru
Work from Office
The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 2-5 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 2 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 2 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute
Posted 3 months ago
12 - 16 years
35 - 40 Lacs
Bengaluru
Work from Office
The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 6 (Senior Manager) + Entity (S&C GN) Management Level: Level 6 Senior Manager Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: Amazon connect, Amazon Lex, Lambda, Pinpoint, Comprehend, Transcribe Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Amazon Connect - Contact Center Transformation, Analysis and Implementation | Level:Senior Manager | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 12-18 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across Cloud Contact Center transformation Business Development :Lead and manage proposals in response to client requests / RFPs across multiple market units to ensure a continuous pipeline of opportunities / projects Market Unit Development :Connect and work with market unit leads to identify and understand the demand in the market in terms of both skill and scale required People Development: Grow the practice and business by engaging in hiring across platforms, along with nurturing, upskilling existing team. Project Delivery: Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Provide best practices guidance and implement approach based on industry or process benchmarks Develop innovative, fact-based, and achievable strategies and operating models after evaluation of multiple strategic options. Lead practice-specific initiatives including creating points of view, creating reusable assets in contact center space, performing analysis on industry research and market trends, and bringing in innovative solutions, etc. Bring your best skills forward to excel at the role Seasoned techno-functional professional with significant experience working on a large- scale business / operational transformation project Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on Amazon Connect product features and contact center related AWS services like Lex, Pinpoint, Transcribe, Comprehend etc Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Strong program management / people management skills Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 12 years of experience in delivering software as a service or platform as a service projects related (pref. a mix of cloud and on-premise contact center platforms) Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Pinpoint, Comprehend, Transcribe Experience in taking a lead role for building contact center applications that have been successfully delivered to customers What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 12 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute
Posted 3 months ago
5 - 8 years
7 - 10 Lacs
Bengaluru
Work from Office
The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 5-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 4-5 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 5 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute
Posted 3 months ago
12 - 16 years
45 - 50 Lacs
Mumbai, Bengaluru, Delhi / NCR
Work from Office
The Strategy & Consulting Global Network Song Practice | Cloud Job Title - Amazon Connect + Level 6 (Senior Manager) + Entity (S&C GN) Management Level: Level 6 - Senior Manager Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center, Contact Center Transformation Good to have skills: AWS Lambda and Lex bots, Amazon Connect, Customer Experience Experience: Minimum 12 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Global Network SONG I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Senior Manager | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 12+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across cloud contact center transformations. Ideate and execute on compelling design workshops for cloud contact center transformations Ability to stay up-to market new technologies, perform research and provide strategic, goal-driven solutions for clients Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients' issues Advise clients on industry best practices (when appropriate) Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work on innovative assets, proof of concept, sales demos for Amazon Connect cloud contact center Support in responding to RFIs and RFPs on contact center transformations Bring your best skills forward to excel at the role: Apply best of breed digital practices- Deep-dive with solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Maximize experience in developing interactive models:Use relevant conversational platforms to design and apply interactive models Use deep understanding of customer-centric design processes:Apply working knowledge of customer-centered design, complemented with consulting experience Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract detail into larger patterns. Lead pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Ability to take new challenges and to be a passionate learner Your experience counts! MBA from a tier 1 or tier 2 institute 12+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Solid experience developing interactive models using conversational platforms and deep understanding of customer-centered design processes with consulting experience (optional) Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Experience in taking a lead role for building contact center applications that have been successfully delivered to customers What's in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. Qualifications Experience: Minimum 12 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute
Posted 3 months ago
10 - 13 years
12 - 15 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network Song Practice | Cloud Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Global Network SONG I Areas of Work: Cloud – AWS Cloud – Contact Center Transformation, Analysis and Implementation | Level: Manager | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 10-13 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice – A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across Cloud Contact Center transformation People Development:Grow the practice and business by engaging in hiring across platforms, along with nurturing, upskilling existing team. Project Delivery:Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Seasoned Techno-functional professional with significant experience working on a large-scale Business / Operational Transformation project Strong program management / people management skills Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Functional and technical understanding of APIs and other related integration (Salesforce, Service Now and Bot platforms) experience Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to take new challenges and to be a passionate learner Read about us. Blogs Qualifications Your experience counts! Bachelor’s degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 8 years of experience in delivering software as a service or platform as a service projects related (pref. a mix of cloud and on-premise contact center platforms) Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Pinpoint, Comprehend, Transcribe Experience in taking a lead role for building contact center applications that have been successfully delivered to customers What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.
Posted 3 months ago
3 - 8 years
5 - 10 Lacs
Gurugram
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : AWS Glue Good to have skills : Data Building Tool Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will be responsible for creating efficient and scalable applications that align with the organization's goals and objectives. Your typical day will involve collaborating with cross-functional teams, analyzing user requirements, developing software solutions, and ensuring the applications are optimized for performance and usability. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with cross-functional teams to gather and analyze user requirements. Design, develop, and test software applications using AWS Glue. Ensure the applications are optimized for performance and usability. Troubleshoot and debug issues in the applications. Provide technical guidance and support to junior developers. Professional & Technical Skills: Must To Have Skills:Proficiency in AWS Glue. Good To Have Skills:Experience with Data Building Tool. Strong understanding of software development principles and best practices. Experience with cloud-based technologies and services, particularly AWS. Knowledge of database systems and SQL. Familiarity with version control systems, such as Git. Ability to work in an Agile development environment. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 3 years of experience in AWS Glue. This position is based at our Bengaluru office. A 15 years full-time education is required.Qualifications 15 years full time education
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Ahmedabad
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : AWS Glue Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Graduation Summary :As an Application Lead, you will be responsible for leading the effort to design, build, and configure applications using AWS Glue. Your typical day will involve collaborating with cross-functional teams, ensuring timely delivery of projects, and acting as the primary point of contact for the project. Roles & Responsibilities: Lead the effort to design, build, and configure applications using AWS Glue. Collaborate with cross-functional teams to ensure timely delivery of projects. Act as the primary point of contact for the project, providing guidance and support to team members. Ensure adherence to coding standards and best practices, and perform code reviews to maintain code quality. Identify and mitigate risks and issues, and escalate them to the appropriate stakeholders. Professional & Technical Skills: Must To Have Skills:Experience in AWS Glue. Good To Have Skills:Experience in AWS Lambda, AWS S3, and AWS EC2. Strong understanding of ETL processes and data warehousing concepts. Experience in designing and implementing scalable and fault-tolerant systems. Proficiency in programming languages such as Python, Java, or Scala. Experience in working with databases such as MySQL, Oracle, or PostgreSQL. Additional Information: The candidate should have a minimum of 5 years of experience in AWS Glue. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Mumbai office. Qualifications Graduation
Posted 3 months ago
2 - 6 years
12 - 16 Lacs
Pune
Work from Office
As a Data Engineer at IBM, you'll play a vital role in the development, design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. Your primary responsibilities include: Lead the design and construction of new solutions using the latest technologies, always looking to add business value and meet user requirements. Strive for continuous improvements by testing the build solution and working under an agile framework. Discover and implement the latest technologies trends to maximize and build creative solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Design and Develop Data Solutions, Design and implement efficient data processing pipelines using AWS services like AWS Glue, AWS Lambda, Amazon S3, and Amazon Redshift. Develop and manage ETL (Extract, Transform, Load) workflows to clean, transform, and load data into structured and unstructured storage systems. Build scalable data models and storage solutions in Amazon Redshift, DynamoDB, and other AWS services. Data IntegrationIntegrate data from multiple sources including relational databases, third-party APIs, and internal systems to create a unified data ecosystem. Work with data engineers to optimize data workflows and ensure data consistency, reliability, and performance. Automation and OptimizationAutomate data pipeline processes to ensure efficiency Preferred technical and professional experience Define, drive, and implement an architecture strategy and standards for end-to-end monitoring. Partner with the rest of the technology teams including application development, enterprise architecture, testing services, network engineering, Good to have detection and prevention tools for Company products and Platform and customer-facing
Posted 3 months ago
4 - 9 years
12 - 16 Lacs
Hyderabad
Work from Office
As Data Engineer, you will develop, maintain, evaluate and test big data solutions. You will be involved in the development of data solutions using Spark Framework with Python or Scala on Hadoop and AWS Cloud Data Platform Experienced in building data pipelines to Ingest, process, and transform data from files, streams and databases. Process the data with Spark, Python, PySpark, Scala, and Hive, Hbase or other NoSQL databases on Cloud Data Platforms (AWS) or HDFS Experienced in develop efficient software code for multiple use cases leveraging Spark Framework / using Python or Scala and Big Data technologies for various use cases built on the platform Experience in developing streaming pipelines Experience to work with Hadoop / AWS eco system components to implement scalable solutions to meet the ever-increasing data volumes, using big data/cloud technologies Apache Spark, Kafka, any Cloud computing etc Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Total 5 - 7+ years of experience in Data Management (DW, DL, Data Platform, Lakehouse) and Data Engineering skills Minimum 4+ years of experience in Big Data technologies with extensive data engineering experience in Spark / Python or Scala. Minimum 3 years of experience on Cloud Data Platforms on AWS; Exposure to streaming solutions and message brokers like Kafka technologies. Experience in AWS EMR / AWS Glue / DataBricks, AWS RedShift, DynamoDB Good to excellent SQL skills Preferred technical and professional experience Certification in AWS and Data Bricks or Cloudera Spark Certified developers AWS S3 , Redshift , and EMR for data storage and distributed processing. AWS Lambda , AWS Step Functions , and AWS Glue to build serverless, event-driven data workflows and orchestrate ETL processes
Posted 3 months ago
5 - 10 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : GitHub, Microservices and Light Weight Architecture Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop innovative solutions and ensure seamless application functionality. Roles & Responsibilities:-4-8 years of professional software development experience in Java-Excellent knowledge of design patterns and architecture-Extensive server-side software development experience-Solid hands-on experience with J2EE frameworks such as Spring and adherence to SOLID principles-Hands-on experience in developing microservices with Spring Boot-Strong experience in writing unit tests using JUnit-Strong SQL skills, with experience in databases including Oracle and MySQL-Experience with JDBC and ORM persistence technologies (JPA, Hibernate)-Good understanding of developing serverless applications using AWS Lambda-Experience with Docker and Kubernetes-Core Java - OOP, Collections, Concurrency-Spring Core and Boot - Dependency Injection, REST, Auto-Configuration-Microservices - Service Discovery, API Gateway, Communication-AWS - Docker, Kubernetes, EC2, Lambda, API Gateway, IAM Roles-Design Patterns-SQL and Databases - Queries, Indexing, Transaction Professional & Technical Skills: Must To Have Skills: Proficiency in Spring Boot Good To Have Skills: Experience with Microservices and Light Weight Architecture Strong understanding of RESTful web services Knowledge of cloud platforms like AWS or Azure Experience with version control systems like Git Additional Information: The candidate should have a minimum of 5 years of experience in Spring Boot. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualification 15 years full time education
Posted 3 months ago
7 - 12 years
10 - 14 Lacs
Navi Mumbai
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : AWS Architecture Good to have skills : AWS Elastic Beanstalk, AWS Lambda Administration, Infrastructure As Code (IaC) Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application design and development process Coordinate with stakeholders to gather requirements Ensure timely project delivery Professional & Technical Skills: Must To Have Skills: Proficiency in AWS Architecture, AWS Elastic Beanstalk, AWS Lambda Administration, Infrastructure As Code (IaC) Strong understanding of cloud computing principles Experience in designing scalable and secure AWS solutions Knowledge of AWS services and best practices Hands-on experience in implementing AWS architectures Additional Information: The candidate should have a minimum of 7.5 years of experience in AWS Architecture This position is based at our Mumbai office A 15 years full-time education is required Qualification 15 years full time education
Posted 3 months ago
6 - 8 years
18 - 20 Lacs
Hyderabad, Gurugram, Bengaluru
Work from Office
6+ years of hands on experience with AWS services(Lambda, DynamoDB, SQS, SNS, S3, ECS, EC2) (mandatory in each service) Created lambda functions and done scripting Only deployment experience will not work Hands on Java, Spring Boot, Microservices, Kafka.
Posted 3 months ago
2 - 5 years
4 - 7 Lacs
Hyderabad
Work from Office
What you will do In this vital role We are seeking a motivated and detail-oriented Associate Software Engineer to join our Data Catalog & Governance team within the pharmaceutical domain. This role supports the development, integration, and maintenance of systems that enable data discovery, metadata management, and regulatory compliance across a modern data platform. You will work complex engineering problems across distributed software development, optimizing data access and delivery, enabling core access controls via well-defined security paradigms, building UIs to enable data visualization, using machine learning to curate data, or engaging with businesses to ensure their data needs are met Assist in building APIs, connectors, and automation scripts to ingest metadata and support lineage tracking. Assist in the development and maintenance of data platform services and applications using modern programming languages (e.g., Python, Java, Scala). Support the design and implementation of data pipelines and APIs to ingest, process, and expose structured and unstructured data. Design & develop modern data management tools to curate our most important data sets, models and processes, while identifying areas for process automation and further efficiencies Develop backend processes to support automated metadata ingestion, data profiling, classification, and tagging Work with cloud-based data technologies and platforms (e.g., AWS, Azure, GCP, Snowflake, Databricks). Contribute to deploying and maintaining platform components using infrastructure-as-code and containerization tools (e.g., Docker, Kubernetes, Terraform). Keeps abreast of current technology trends and familiarize yourself with application development best practices. Demonstrate strong initiative and ability to work with minimal supervision or direction Strong experience with cloud infrastructure (AWS, Azure, or GCP) and infrastructure as code like Terraform In-depth knowledge of relational and columnar SQL databases, including database design Expertise in data warehousing concepts (e.g. star schema, entitlement implementations, SQL v/s NoSQL modeling, milestone, indexing, partitioning) Experience with distributed, multi-tiered systems, algorithms, and relational databases. Possesses strong rapid prototyping skills and can quickly translate concepts into working code Develop and execute unit tests, integration tests, and other testing strategies to ensure the quality of the software Analyze and understand the functional and technical requirements of applications Identify and resolve software bugs and performance issues Work closely with multi-functional teams, including product management, design, and QA, to deliver high-quality software on time Maintain detailed documentation of software designs, code, and development processes Customize modules to meet specific business requirements Work on integrating with other systems and platforms to ensure seamless data flow and functionality Provide ongoing support and maintenance for applications, ensuring that they operate smoothly and efficiently. Informing various stakeholders about any problems with the current technical solutions being implemented. Take ownership and accountability of the deliverables Basic Qualifications: Degree in computer science & engineering preferred with 2-5 years of software development experience Proficient in Python, Java, CSS HTML Hands on experience with various cloud services, understand pros and cons of various cloud services in well architected cloud design principles Proficient in programming languages, Java, Python, Fast Python, Databricks/RDS, Data engineering, S3Buckets, ETL, Hadoop, Spark, airflow, AWS Lambda Working knowledge of open-source tools such as AWS lambda Work with cloud-based data technologies and platforms (e.g., AWS, Azure, GCP, Snowflake, Databricks) Contribute to deploying and maintaining platform components using infrastructure-as-code and containerization tools (e.g., Docker, Kubernetes, Terraform) Strong problem solving, analytical skills; Ability to learn quickly; Excellent communication and interpersonal skills Preferred Qualifications: Experience in Python or Java or Scala is desirable Strong knowledge of data modelling, ETL processes, and database technologies Experience with big data processing frameworks (Hadoop, Spark) and data pipeline orchestration tools (Airflow). Experienced with API integration, serverless, microservices architecture. Experienced with Python, Fast Pythons API Experience in Data bricks, PySpark, Spark, SQL, ETL, ELT Solid understanding of data governance, data security, and data quality best practices Experience with Unit Testing, Building and Debugging the Code Experienced with AWS /Azure Platform, Building and deploying the code Experience in vector database for large language models, Databricks or RDS Experience with DevOps CICD build and deployment pipeline Experience in Agile software development methodologies Experience in End-to-End testing Experience in additional Modern Database terminologies. Good to Have Skills Willingness to work on AI Applications Experience with popular large language models Experience with LangChain or LlamaIndex framework for language models Experience with prompt engineering, model fine tuning Knowledge of NLP techniques for text analysis and sentiment analysis Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills. Ability to work effectively with global teams. High degree of initiative and self-motivation. Team-oriented, with a focus on achieving team goals. Strong presentation and public speaking skills.
Posted 3 months ago
3 - 4 years
6 - 8 Lacs
Bengaluru
Work from Office
As a Python Developer at Intellimind, you will have the exciting opportunity to leverage your expertise in coding, working with APIs, databases and cloud services to design and develop solutions that meet business needs. This role offers a chance to work on diverse projects and collaborate with a talented team. Key Responsibilities: Collaborate with cross-functional teams to understand project requirements and objectives. Design, develop, test, and maintain Python-based applications and scripts. Developing APIs and work with APIs by calling external services and integrating them into our applications. Utilize AWS Lambda services to build server-less applications and micro-services. Working with DynamoDB, MySQL and Oracle databases to read from them Troubleshoot and debug software issues, optimizing performance and functionality. Write clean, maintainable, and efficient code, following best practices and coding standards. Document code and technical processes for future reference. Stay up to date with emerging technologies and industry trends to make informed recommendations. Qualifications & Skills: Bachelor's degree in computer science, software engineering, or a related field. 3-4 years of professional experience as a Python Developer. Strong proficiency in Python programming and code deliveries. Experience working with APIs, including making API calls and handling responses. Knowledge of AWS services, especially Lambda. Familiarity with NoSQL databases like DynamoDB, relational databases like Oracle, MySQL and PostgreSQL. Knowledge of Amazon Aurora is a plus. Experience in Source Versioning software such as GitHub, and CI/CD tools from the AWS suite. Strong problem-solving skills and attention to detail. Ability to work independently and in a team environment. Excellent communication skills, both written and verbal. Commitment to continuous learning and self-improvement.
Posted 3 months ago
1.0 years
5 - 9 Lacs
Mumbai, Maharashtra, IN
On-site
About the job: Key Responsibilities: Design, develop, and maintain scalable web applications using Angular for front-end and Node.js / NestJS for back-end. Implement RESTful APIs and microservices architecture to support vending machine operations. Deploy, monitor, and manage applications on AWS EC2 and other cloud-based services. Optimize database structures and queries for performance and scalability. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the responsiveness and efficiency of applications across devices and platforms. Troubleshoot, debug, and enhance existing software solutions. Stay up-to-date with emerging trends, best practices, and industry standards. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only are Computer Science Engineering students Salary: ₹ 5,00,000 - 9,00,000 /year Experience: 1 year(s) Deadline: 2025-06-11 23:59:59 Other perks: Informal dress code Skills required: SQL, MongoDB, Node.js, PostgreSQL, NoSQL, Internet of Things (IoT), REST API, TypeScript, CI/CD, Angular, Amazon EC2, AWS Lambda, Amazon CloudFront and NestJS Other Requirements: ● 1+ years of experience in Full Stack Development. ● Proficiency in Angular, TypeScript, Node.js, and NestJS. ● Experience with SQL/NoSQL databases (e.g., PostgreSQL, MongoDB). ● Strong problem-solving skills and ability to work in a fast-paced environment. ● Experience with third-party API integrations. ● Good understanding of security best practices in web applications. ● Excellent communication and teamwork skills. ● Basic understanding of EC2 instances, auto-scaling, load balancing, and CI/CD pipelines. About Company: We are a provider of snacks and beverages vending machines focused on facilitating convenient value-added services to corporates, residential complexes, and institutions.
Posted 3 months ago
10 - 15 years
30 - 32 Lacs
Gurugram, Chennai, Bengaluru
Work from Office
"We are looking for an AWS expert with below profile and having around 10-15 years of hands on experience. Key Responsibilities: Java Development: Design, build, and maintain robust backend applications using Java and Spring Boot. Kafka Integration: Implement event-driven systems using Confluent Kafka, including producers, consumers, and Kafka Streams for real-time data processing. AWS Lambda: Develop and deploy serverless applications using AWS Lambda, integrating with other AWS services like DynamoDB, S3, and SQS. AWS Java SDK: Utilize the AWS Java SDK to build cloud-native solutions and ensure smooth integration with AWS services. Infrastructure as Code: Manage infrastructure using Terraform to provision AWS resources and configure environments. Microservices Architecture: Develop microservices architectures that are scalable, reliable, and easy to maintain. Code Quality: Ensure high-quality, maintainable code with automated tests and code reviews. Required Skills & Qualifications: 10+ years of experience in Java development with a focus on Spring Boot along with Terraform for infrastructure as code and managing AWS resources. Strong hands-on experience with Confluent Kafka for building real-time data streaming systems. Expertise in developing serverless applications using AWS Lambda and the AWS Java SDK. Proficient with Terraform for infrastructure as code and managing AWS resources. Experience with RESTful APIs, JSON, and integration of various AWS services (e.g., S3, DynamoDB, SNS, SQS). Strong understanding of microservices architecture and related patterns. Experience with CI/CD pipelines and version control using Git/Gitlab. Preferred Skills: Familiarity with AWS EventBridge, Step Functions, and other AWS event-driven services. Experience with containerization (e.g., Docker) and Kubernetes. Knowledge of monitoring tools such as CloudWatch."
Posted 3 months ago
8 - 13 years
12 - 22 Lacs
Gurugram
Work from Office
Data & Information Architecture Lead 8 to 15 years - Gurgaon Summary An Excellent opportunity for Data Architect professionals with expertise in Data Engineering, Analytics, AWS and Database. Location Gurgaon Your Future Employer : A leading financial services provider specializing in delivering innovative and tailored solutions to meet the diverse needs of our clients and offer a wide range of services, including investment management, risk analysis, and financial consulting. Responsibilities Design and optimize architecture of end-to-end data fabric inclusive of data lake, data stores and EDW in alignment with EA guidelines and standards for cataloging and maintaining data repositories Undertake detailed analysis of the information management requirements across all systems, platforms & applications to guide the development of info. management standards Lead the design of the information architecture, across multiple data types working closely with various business partners/consumers, MIS team, AI/ML team and other departments to design, deliver and govern future proof data assets and solutions Design and ensure delivery excellence for a) large & complex data transformation programs, b) small and nimble data initiatives to realize quick gains, c) work with OEMs and Partners to bring the best tools and delivery methods. Drive data domain modeling, data engineering and data resiliency design standards across the micro services and analytics application fabric for autonomy, agility and scale Requirements Deep understanding of the data and information architecture discipline, processes, concepts and best practices Hands on expertise in building and implementing data architecture for large enterprises Proven architecture modelling skills, strong analytics and reporting experience Strong Data Design, management and maintenance experience Strong experience on data modelling tools Extensive experience in areas of cloud native lake technologies e.g. AWS Native Lake Solution onsibilities
Posted 3 months ago
4 - 8 years
10 - 15 Lacs
Pune
Remote
Position: AWS Data Engineer About bluCognition: bluCognition is an AI/ML based start-up specializing in developing data products leveraging alternative data sources and providing servicing support to our clients in financial services sector. Founded in2017, by some very named senior professionals from the financial services industry, the company is headquartered in the US, with the delivery centre based in Pune. We build all our solutions while leveraging the latest technology stack in AI, ML and NLP combined with decades of experience in risk management at some of the largest financial services firms in the world. Our clients are some of the biggest and the most progressive names in the financial services industry. We are entering a significant growth phase and are looking for individuals with entrepreneurial mindset who wants us to join in this exciting journey. https://www.blucognition.com The Role: We are seeking an experienced AWS Data Engineer to design, build, and manage scalable data pipelines and cloud-based solutions. In this role, you will work closely with data scientists, analysts, and software engineers to develop systems that support data-driven decision-making. Key Responsibilities: 1) Design, implement, and maintain robust, scalable, and efficient data pipelines using AWS services. 2) Develop ETL/ELT processes and automate data workflows for real-time and batch data ingestion. 3) Optimize data storage solutions (e.g., S3, Redshift, RDS, DynamoDB) for performance and cost-efficiency. 4) Build and maintain data lakes and data warehouses following best practices for security, governance, and compliance. 5) Collaborate with cross-functional teams to understand data requirements and deliver solutions that meet business needs. 6) Monitor, troubleshoot, and improve the reliability and quality of data systems. 7) Implement data quality checks, logging, and error handling in data pipelines. 8) Use Infrastructure as Code (IaC) tools like AWS Cloud Formation or Terraform for environment management. 9) Stay up-to-date with the latest developments in AWS services and big data technologies. Required Qualifications: 1) Bachelors degree in Computer Science, Information Systems, Engineering, or a related field. 2) 4+ years of experience working as a data engineer or in a similar role. 3) Strong experience with AWS services such as: AWS Glue, AWS Lambda, Amazon S3, Amazon Redshift, Amazon RDS, Amazon EMR, AWS Step Functions 4) Proficiency in SQL and Python. 5) Solid understanding of data modeling, ETL processes, and data warehouse architecture. 6) Experience with orchestration tools like Apache Airflow or AWS Managed Workflows. 7) Knowledge of security best practices for cloud environments (IAM, KMS, VPC, etc.). 8) Experience with monitoring and logging tools (CloudWatch, X-Ray, etc.). Preferred Qualifications: 1) Good to have - AWS Certified Data Analytics Specialty or AWS Certified Solutions Architect certification. 2) Experience with real-time data streaming technologies like Kinesis or Kafka. 3) Familiarity with DevOps practices and CI/CD pipelines. 4) Knowledge of machine learning data preparation and MLOps workflows. Soft Skills: 1) Excellent problem-solving and analytical skills. 2) Strong communication skills with both technical and non-technical stakeholders. 3) Ability to work independently and collaboratively in a team environment.
Posted 3 months ago
5 - 10 years
2 - 5 Lacs
Bengaluru
Work from Office
Position - Rust Developer(AWS) Experience - 5+Years Location - Bangalore About The Role List in order of importance, the 5 essential job functions and estimate the percentage of time spent on each. Total must equal 100%. 15% Working with key stakeholders to create a well architected design across Retail systems 50% Design, develop, and deploy backend services with a focus on high availability, low latency, and scalability using Rust. Build and maintain APIs for our client/ store facing applications. Work with serverless technologies within the AWS ecosystem to create efficient and cost-effective software solutions. Optimize applications for maximum speed and scalability. Participate in code reviews, documentation, whiteboard discussions, stand-ups, and pair-programming sessions. 15% Ensure code quality, organization, and automation through comprehensive testing and code review practices. Troubleshoot, debug, and upgrade existing systems. 20% Stay up to date with current best practices in Rust programming, serverless architectures, and AWS services. Provide technical guidance and mentorship to other team members, drive best practices. Help drive continuous improvement in the team Qualification: Bachelor’s degree in computer science, Engineering or a related field, or equivalent experience. Proven work experience as a Rust developer (5+ years preferred). Strong understanding of AWS services and serverless architecture. Prior experience with AWS Lambda, API Gateway, DynamoDB, RDS, Event Bridges and other AWS services. Experience with Terraform, Gitlab, Swagger Hub. Experience designing and developing RESTful APIs. Familiar with continuous integration and continuous deployment (CI/CD) workflows. Experience with software development best practices, including testing, documentation, and code reviews. Knowledge of databases (SQL and NoSQL) and data storage solutions. Excellent problem-solving and communication skills. Ability to work independently as well as collaboratively within a team. Passion for learning new technologies and practices. Experience working with Agile Scrum teams and Jira. Additional Preferences: Prior Experience in development of Ecommerce and Retail Store projects. Experience with RudderStack, Shipyard. Experience with other Cloud platforms like Microsoft Azure etc. Familiarity with front-end technologies (JavaScript, HTML5, CSS3, etc.) and frameworks (React, Angular etc.). Experience with Docker and Kubernetes. Contributions to open-source projects.
Posted 3 months ago
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