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BNP Paribas
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AVP – ISPL Change Management Operations

AVP – ISPL Change Management Operations

BNP Paribas

10 - 15 years

12 - 17 Lacs

Bengaluru

Posted:2 months ago| Platform:

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Skills Required

Change Management Operations Change Management Data Analysis Expressions MIS power BI Data Modeling Power Query Data visualization techniques Sharepoint Administration

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Purpose
An increasing role is played by ISPL Operations to support Client Engagement Protection and Global Markets Business line. The positions main purpose is to equip ISPL Operations with the ability to contribute to Continuous Improvement & driving of efficiency Program. Need experienced resources with a strong foothold in Lean/project improvement initiatives and strong project management background.
To assist Business lines in the development, expansion, growth of its business activities by ensuring the end-to-end value chain design is addressing several aspects such as Process Expertise, Operational efficiency (Automation, Process Design, etc.) & Financial Security (Payment transparency, Sanctions, Group policies, etc.)Responsibilities

Drive continuous improvement mindset and journeys

Execute transversal tasks

Manage local CI (Continuous improvement) Community, including new members onboarding and roadmap planning

Perform new Lean Ambassadors Onboarding Training

Animate Community (Campaigns and Events)

Support Lean Ambassadors Cells

Maintain & support Community Portal (SharePoint)

Manage, promote and report the portal details

Provide methodological support for High Potential ideas and empower Lean Ambassadors to support Low / Medium Potential ideas

Provide technical support to ideas submitters (e.g., troubleshooting, bug reporting)

Technical & Behavioral Competencies

Sharepoint Administration, Workflow Automation, Integration, Data Modeling, Power Query, Data Analysis Expressions, Data visualization techniques, Advanced power BI Features.

Must have worked on Continuous improvement initiatives

Coaching and mentoring experience will be an added advantage

Excellent marketing, interpersonal and communication skills (written and verbal) & ability to articulate

Results driven, with a strong sense of accountability. Able to function autonomously

Ability to manage large workloads and tight deadlines

Proactive & effective collaborator

Excellent presentation & problem solving skills

Good understanding of Banking operations, not mandatory though

Great skills with MS Office suite

Event management experience preferred

International exposure preferred

Specific Qualifications(if required)
Change Management Team within Operations is a Transversal Business Line playing a support role to Operations pertaining to Global Markets, Cash Management & Client Management teams. The team mainly supports Business Operations by looking into Transitions/Project Management, Continuous Improvement Projects & MIS/Dashboards for Operations perimeter.Skills
Behavioural Skills(Please select up to 4 skills)Ability to share / pass on knowledgeAbility to deliver / Results drivenCreativity & Innovation / Problem solvingCommunication skills - oral & writtenTransversal Skills:

(Please select up to 5 skills)Ability to manage a projectAbility to develop and adapt a processAnalytical AbilityAbility to manage / facilitate a meeting, seminar, committee, trainingAbility to develop others & improve their skillsEducation Level:Bachelor Degree or equivalentExperience LevelAt least 10 years

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AVP – ISPL Change Management Operations