This is an exciting time in TransUnion CIBIL. With investments in our people, technology and new business markets, we are redefining the role and purpose of a credit bureau.
Roles & Responsibilities
- Responsible for day-to-day operations of Data Load processing.
- Must have a basic understanding of the functional aspects of Data Load Application.
- Provide end to end support to members on data upload.
- Provide resolutions to correct any data file issue that may arise from incorrect data or data being provided in incorrect formats by the members.
- Escalating and highlighting any system issues to the IT team and flagging such issue to the CIO/Management/Technical Partners
- Preparing daily/monthly reports with details of the productivity, quality & SLAs and share the same with the Sales team and the management.
- Working with data management to preempt any changes and/or enhancements in the application and could arise from acquisition of new data and/or changes in existing data models and structure.
- Maintaining high standard of quality & achieving high level of productivity.
- Work closely with technical, data quality and sales staff and the data owners from the businesses to ensure good quality data is ingestion in the system.
- Any other responsibility as assigned by the management.
Impact Youll Make:
Experience and Skills
- Graduation Degree / Master s degree in Business Administration/ Analytics/ Governance/ Risks and Control profile or a related field.
- Minimum 10+ years of relevant experience
- Ability to render recommendation on process framework based on business requirements.
- Executive presence and assertiveness.
- Ability to perform multiple tasks in environment that changes daily based on incoming work.
- Self-starter, ability to work independently, handle ambiguous situations and exercise judgement in variety of situations.
- Strong communication, organizational, verbal & written skills.
- High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results.
Essential Competencies
Ability to build trusting relationships - across all levels and in the immediate / extended team internationally, should be known and regarded as a trusted competent advisor.
Driving innovation A believer in continuous improvement of services, processes and operational efficiency. Demonstrates curiosity and critical thinking.
Business Acumen Spends time to ensure understanding of the business and aligns accordingly.
Change agent Ability to diagnose correctly, design and execute interventions. Ensures communication through appropriate channels in a concise and proactive manner.
Execution champion Focuses and ensures closure without compromising on quality of the output. Raises / flags issues as necessary and moves forward with a solution based approach
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
TransUnion Job Title