ADP is hiring Gen Cloud Tester (Sr. Member Technical)
We are seeking a skilled Cloud Testing Engineer to design, implement, and maintain cloud-based testing frameworks and strategies. The ideal candidate will act as a team member responsible for the success of the HROs Omni Channel communications program (Genesys Voice, Chat channels, IVR, Co-Browse, and Salesforce HCM integration).
Required Skills
- Bachelor’s / Engineering Degree in Computer Science or Information Technology.
4-6 years
of experience in software testing, including designing and implementing test frameworks for scalable applications.- Hands-on experience with
cloud platforms
(AWS, Azure, GCP), test automation tools
(Selenium, Playwright, Cypress, or similar) and scripting (Python/Java). - Experience with
APIs, Web Services, RESTful integrations, and middleware
- Good Experience in
containerization
(Docker, Kubernetes) and serverless testing approaches. - Good understanding of
CI/CD tools
(Jenkins, GitLab CI, GitHub Actions, Azure DevOps). - Experience with
performance testing tools
(JMeter, Gatling, Locust). - Excellent problem-solving and communication skills.
- Cloud platform certifications (
AWS Certified DevOps Engineer, Azure Test Engineer
, etc.) are a plus. - Familiarity with AI/ML-driven test automation is a plus.
- Good to have
Jira/Confluence
knowledge.
Roles & Responsibilities
- Participate in
planning meetings
and ensure quality at all levels of SDLC - Understanding the
architecture
and design decisions
, defining and implementing new tests, evaluating the end-user experience, and asserting the overall quality of the feature. Design and execute
functional, performance, and security tests in cloud environments.Set up and maintain
scalable, on-demand test environments using AWS, Azure, GCP, or other cloud platforms.- Develop
automated test scripts
leveraging AI/ML and modern automation tools. Integrate
testing processes into CI/CD pipelines for continuous validation of builds.Conduct
cross-browser, mobile, and compatibility
testing
using cloud-based platforms (e.g., Browser Stack, Sauce Labs).Monitor
, analyze
, and report
test results to ensure high-quality software delivery.- Verify that implemented solutions meet
functional
, technical
, and business
requirements while adhering to quality standards.
Maintain
and support
communication networks while implementing new and innovative technologies.- Provide day-to-day
support
, proactive maintenance
, and troubleshooting
for complex IVR system issues. - Perform
root-cause analysis
for recurring or critical system issues. - Demonstrates strong
problem-solving
and project ownership
, - Ability to work effectively in
collaborative
, agile project teams
and communicate
issues clearly to technical and business stakeholders