Audiologist

Audiologist

Key Responsibilities:

• Conduct

  post-purchase follow-ups

  to assist customers with hearing aid fitting, usage education, and comfort optimization.
• Provide

  remote support and troubleshooting

  via Zoom, Zoho, phone, or other tele-audiology platforms.
• Manage and attend

  online video consultations

  booked through hearstore.in.
• Collaborate with internal

  service and programming teams

  to align on customer-specific needs.
• Handle

  escalated service or support cases

  , ensuring fast and satisfactory resolution.
• Maintain

  detailed consultation records

  , support logs, and customer communication history.
• Stay current on

  product updates, fitting protocols

  , and digital support tools.

Required Skills & Qualifications:

• Degree/Diploma in

  Audiology & Speech-Language Pathology

  from a recognized institution.

• Excellent communication skills

  and a patient-centric mindset.
• Comfortable working with

  remote consultation tools

  and modern CRM systems.
• Hands-on experience with

  hearing aid fitting, programming, and after-sales support

  .
• Ability to work independently and manage multiple consultations daily.
  
• Strong problem-solving and follow-through capabilities.
  

Preferred Experience:

• 1-3 years in a clinical or tele-audiology setting.
  
• Prior experience with

  online customer engagement

  or

  telehealth platforms

  .
• Exposure to

  hearing aid brands and programming software

  .

Why Join Us?

• Be part of a

  fast-growing digital hearing care brand

  .
• Work in a

  flexible, remote-first environment

  .
• Opportunity to

  impact lives

  through accessible hearing care.
• Continuous learning and development in

  cutting-edge audiology practices

  .