Associate Training Manager

Contract Data Extraction Trainer

The ideal candidate should possess a deep understanding of Excel, an exceptional eye for detail, strong problem-solving abilities, and the patience to coach others in transforming complex contract information into readable, organized data.

Key Responsibilities:

• Training & Development

  :
• Design and deliver comprehensive training programs for data processors on how to extract key details from various shipping line contracts.
• Teach processors to identify and interpret different types of contract clauses, terms, and details to ensure accuracy and completeness of extracted data.
• Provide clear, step-by-step guidance on how to use advanced Excel functions (e.g., VLOOKUP, Pivot Tables, formulas, conditional formatting) to manage, manipulate, and organize data.
• Develop training materials, such as guides, video tutorials, and documentation, that outline the data extraction and formatting processes.
• Continuously assess the learning progress of trainees and provide feedback to ensure they are fully proficient in the extraction and formatting processes.

• Process & Workflow Optimization

  :
• Evaluate the existing data extraction and uploading processes, identifying areas for improvement to ensure efficiency and quality.
• Implement strategies to handle complex or contract formats and ensure the extraction of relevant data across a variety of contract formats.
• Develop and refine workflows to help processors achieve the most accurate and efficient data uploads.

• Support & Troubleshooting

  :
• Provide ongoing support to processors, answering questions and offering troubleshooting assistance as they work through contracts.
• Offer constructive feedback and assist processors in solving challenges related to data extraction, especially when contracts do not adhere to a standard template.
• Encourage and foster a problem-solving mindset, guiding team members to approach each contract with attention to detail and critical thinking.

• Quality Assurance

  :
• Ensure that extracted data is in a readable format that adheres to the template required for upload into the clients in-house software.
• Conduct quality checks on processed data to verify accuracy and completeness before the final upload.

Qualifications:

• Excel Expertise

  : Advanced proficiency in Microsoft Excel, including formula creation, data sorting, filtering, and manipulation.

• Analytical Skills

  : Strong problem-solving skills, with the ability to navigate and analyze high volume contracts that are not standardized or follow varied formats.

• Patience & Communication

  : Ability to explain complex concepts in a clear, patient, and engaging manner. Strong interpersonal and communication skills for effective training. Expertise in English and Tamil is preferred.

• Experience

  : Proven experience in data extraction, preferably from contracts, legal documents, or other unstructured data sources.

• Teaching/Training

  : Previous experience in training or mentoring staff, or the ability to develop training materials and conduct one-on-one or group training sessions.