Posted:21 hours ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

As a Customer Support Specialist, your main role will involve resolving customer issues and handling escalations promptly. Your primary focus will be on building and maintaining strong relationships with customers by meeting their requirements and ensuring their satisfaction through effective resolution of queries. - Resolve customer issues and handle escalations in a prompt manner - Maintain strong relationships with customers by meeting their requirements - Ensure customer satisfaction through effective resolution of queries - Provide the best possible support and assistance to customers - Communicate effectively and address customer concerns Qualifications Required: - Excellent communication skills - Ability to handle and resolve customer issues efficiently - Strong interpersonal skills - Prior experience in a customer support role will be an added advantage,

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