The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, the candidate must create a customer-centric organization and use innovative thinking frameworks to foster value-added relations. With the right balance of bold initiatives, continuous improvement, and governance, the leader must adhere to the delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. Besides, the leader must demonstrate a capacity to transform, align, and energize organization resources, and take appropriate risks to lead the organization in a new direction. As a leader, the candidate must build engaged and high-impact direct, virtual, and cross-functional teams, and take the lead towards raising the performance bar, build capability and bring out the best in their teams. By collaborating and forging partnerships both within and outside the functional area, the leader must work towards a shared vision and achieve positive business outcomes.
Associate Program Manager Role and responsibilities:
- Represent eClerx in client pitches and external forums.
- Own platform and expertise through various COE activities and content generation to promote practice and business development.
- Lead continuous research and assessments to explore best and latest platforms, approaches, and methodologies.
- Contribute to developing the practice area through best practices, ideas, and Point of Views in the form of white papers and micro articles.
- Lead/partner in multi-discipline assessments and workshops at client sites to identify new opportunities.
- Lead key projects and provide development/technical leadership to junior resources.
- Drive solution design and build to ensure scalability, performance, and reuse.
- Design robust data architectures, considering performance, data quality, scalability, and data latency requirements.
- Recommend and drive consensus around preferred data integration and platform approaches, including Azure and Snowflake.
- Anticipate data bottlenecks (latency, quality, speed) and recommend appropriate remediation strategies.
- This is a hands-on position with a significant development component, and the ideal candidate is expected to lead the technical development and delivery of highly visible and strategic projects.
Technical and Functional skills:
- Bachelor's Degree with at least 2-3 large-scale Cloud implementations within Retail, Manufacturing, or Technology industries.
- 10+ years of overall experience with data management and cloud engineering.
- Expertise in Azure Cloud, Azure Data Lake, Databricks, Snowflake, Teradata, and compatible ETL technologies.
- Strong attention to detail and ability to collaborate with multiple parties, including analysts, data subject matter experts, external labs, etc.
About Us
At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value
About The Team
eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.