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Associate HRSS Specialist

Associate HRSS Specialist

Opentext

2 - 4 years

4 - 6 Lacs

bengaluru

Posted:4 hours ago| Platform:

Apply

Skills Required

hr administration payroll ticketing hr processes hr operations external audit customer service information management subject matter expert continuous improvement

Work Mode

Work from Office

Job Type

Full Time

Job Description

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us.

The Opportunity

Join our HR Shared Services Team as Associate HRSS Specialist, where youll be the first point of contact for employees, managers, and HR Business Partners, supporting all people-related activities across the hire-to-retire lifecycle.

What You ll Be Great At

Ensuring accurate and timely processing of HR data in alignment with payroll cut-off dates and compliance with local labor laws. Preparing documentation throughout the employee lifecycle, including employment contracts, change letters, and reference letters. Supporting onboarding activities and facilitating new hire induction sessions. Responding to HR-related queries via AskHR (OTSM ticketing tool), Teams Channel, or in-person interactions. Handling basic payroll queries and coordinating with the Payroll team when necessary. Building and maintaining strong relationships with internal stakeholders, including HR Business Partners. Acting as a subject matter expert for end-to-end HR processes. Assisting with internal and external audits. Investigating employment-related issues, assessing risks, and recommending resolutions, escalating to the Shared Services Manager or HR Business Partner as needed. Participating in special projects and HR programs.

What It Takes

Proven HR administration experience in a fast-paced, dynamic environment. Exceptional attention to detail and strong organizational skills. A track record of delivering outstanding customer service. Excellent verbal and written communication skills in English. Ability to work independently and collaboratively within a team. Solid understanding of HR operations and familiarity with HR systems. Proactive mindset with a focus on continuous improvement and innovation.

OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext. com . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenTexts vibrant workplace.

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Software Development

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Associate HRSS Specialist