Associate Director - Account Management

Associate Director Account Management

(Large Corporates Segment)

Job Description

Clear’s Vision

Clear is simplifying and digitizing the CFO’s office.

Our pioneering technology is transforming the CFO’s office in complex charters, such as compliance, accounts payable and financing. This is driving productivity and efficiency along with a significant change in compliance for our clients.

Clear works with 4000+ corporates and 6 lac SMEs. This has propelled our CAGR to 70% for the last three years. We are tracking at $30m ARR. In India, Clear has 3 platform solutions for the CFO’s office. And we have successfully expanded to new geographies - Middle East and SouthEast Asia. As countries (20+) digitize compliance, we are best-positioned to leverage the tailwinds and transform the CFOs office.

Mission for Associate Director - Sales

Drive Clear’s account management charter in the geography. Lead and coach a five-member team of Strategic Account Managers in engaging with CFOs at Fortune 500 and top-tier Indian enterprises understanding their business challenges and creating value through Clear’s technology solutions.

Role Outcomes

Revenue Growth:

Client Retention and References:

Team Management:

Key Experiences

1.

a. Proven track record in delivering account management targets - upsell, cross-sell and renewals.

b. Building deep client relationships, especially with CXOs.

c. Demonstrated ability to negotiate contracts, upsell products/services, and effectively close deals.

2.

a. Strong interpersonal and communication skills to build trust-based relationships with key stakeholders.

b. Experience in understanding and proactively addressing client needs and concerns.

3.

a. Enjoys coaching individuals, positively impacting clients and/or the company.

b. Setting clear performance goals and KPIs, conducting regular performance reviews, and providing constructive feedback.

4.

a. Experience coordinating with internal project teams and senior managers to ensure successful service delivery.

b. Proficiency in analyzing account performance data to assess client satisfaction and develop actionable insights for strategy optimization

Key Requirements

• An MBA degree from a reputed institute will be preferred
• Over all 10-15 years of experience in sales, with a focus on strategic accounts or enterprise-level clients in the B2B SaaS space.
• Excellent communication skills
• Learning mindset
• Thrive in a startup environment