Assistant Manager- HR Operations

Gurgaon, India

Permanent Role

Primary Responsibility

Support the HR Business Partners by managing business-as-usual tasks, providing both strategic and tactical support for HR interventions, and handling project-based HR initiatives as assigned. This includes day-to-day HR operations and administrative duties covering the full HR cycle, such as records management, leave and attendance, payroll, exit formalities, employee relations, and process management.In addition, the role will focus on managing payroll, ensuring compliance, driving SOP adherence at the centers, and maintaining smooth coordination with stakeholders and QMC centers to address and resolve operational concerns.

Other Role Specifics

Monitor internal HR systems and databasesManage and control HR policies and procedures, ensuring compliance with local legal requirements and corporate guidelinesImplement and enforce HR operations policies and proceduresCapture, analyse, and report HR trendsImplement the performance management process and develop/execute supporting systemsDesign and implement training programs in coordination with internal trainers or external consultantsEnsure payroll and HR reports are accurate and completed on timeMaintain and update HR recordsReport and publish HR dashboard metrics (headcount, leave, attendance, exit, etc.)Research, analyse, and present HR data as requiredDevelop standard and ad-hoc reports, templates, dashboards, and metricsMeet with management to discuss project requests, highlight issues, and provide recommendationsTroubleshoot HR data and reporting issuesAssist corporate teams in managing employee relations, disciplinary matters, and grievancesAct as a point of contact for employees regarding benefits and policy queries

Snapshot Of Tasks

Set and track HR team objectivesMonitor HR budgetsCreate and implement company policiesTrack key HR metricsAdvise managers and staff on HR policies and proceduresCreate detailed HR cost reportsRecommend tools to improve HR processes (e.g., performance review systems)

Assist With

Terminations and resignationsPromotions and transfersPayroll administration

Compensation And Benefits Analysis

Addressing performance issuesAdvising department heads on HR matters and labour lawsStaff welfare, counselling, and conflict resolutionExecute performance appraisal cyclesOrganize staff events (annual gatherings, team-building activities, etc.)Maintain accurate employee data and records

Qualifications, Experience, And Education Requirements

Bachelor’s degree or higher in Human Resources Management or related disciplineMinimum 3–4 years of experience in Human Resources, preferably in a manufacturing or factory environmentStrong knowledge of labour law and HR-related regulationsHigh proficiency in MS Office and HRIS systemsProven payroll management experienceExperience in developing and implementing performance appraisal systems

Mandatory Skills

Strong analytical skills; prior MIS experience preferredExcellent written and spoken English communication skillsEffective interpersonal skills for working with clients, visitors, and staffDiscretion, integrity, and attention to detailGood time management and flexibility in working hoursSelf-motivated with the ability to work independentlyStrong listening skills

Preferred Skills

Team leadership capabilitiesNegotiation skillsExperience in recruitment and trainingAdvisory skills