Assistant Front Office Manager

The Front Office Supervisor/ Duty Manager/ Asst. Manager position at Svenska Design Hotels, a renowned European chain of boutique hotels from Sweden, is now open at a luxurious 5-star hotel in Kakinada, Andhra Pradesh. The salary offered for this role ranges from Rs. 2.40 to Rs. 4.20 lakhs per annum. To be eligible for this position, you should hold an undergraduate degree or diploma in hotel management and have a minimum of 5 years of front office experience in hotels. Proficiency in English is essential, while knowledge of Telugu is desirable. As the Front Office Supervisor/ Duty Manager/ Asst. Manager, your main responsibilities will include: - Guest Engagement: Welcoming and assisting guests throughout their stay to ensure their satisfaction. - Team Leadership: Supervising and mentoring the front office team to create a collaborative and service-oriented environment. - Operational Excellence: Efficiently managing guest check-ins, check-outs, and reservations while addressing guest concerns promptly. - Communication: Engaging with diverse clientele in English, responding to inquiries, and providing accurate information. - Hospitality Expertise: Utilizing your hospitality degree/diploma to maintain high service standards reflective of Svenska Design Hotels. - Revenue Optimisation: Working with sales and marketing teams to drive upselling and cross-selling opportunities for the hotel's financial success. - Training and Development: Conducting training sessions to enhance the skills of team members and ensure consistent service excellence. If you meet the qualifications and are excited about this opportunity, please apply by sending your resume and current/expected compensation to hr.kakinada@svenskahotels.com.,