Assignment Manager

5 - 10 years

3 - 15 Lacs

Posted:6 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Site Operations Oversight:

  • Plan and deploy daily security personnel as per shift schedules and site-specific SOPs.
  • Conduct briefing sessions across all shifts and ensure grooming, discipline, and attendance compliance.
  • Prepare and manage MDR, shift schedules, and site logs.
  • Carry out efficient patrolling of internal and perimeter areas.
  • Observe and respond to suspicious man/material movements.
  • Ensure access control compliance and critical access management (labs, restricted zones).
  • Maintain visitor/vendor records, key logs, badges, and lost & found registers.
  • Conduct weekly security training and refresher briefings.
  • Perform surprise night inspections to assess readiness of night staff.

2. Technical Systems & Documentation:

  • Ensure uptime and functionality of CCTV, access control systems, and FAPA equipment.
  • Maintain workstations audit, badge audits, and access key audits.
  • Coordinate with facility teams for system rectification and AMC partner activities.
  • Take access approvals via eApproval portals.

3. Reporting & MIS:

  • Share daily, weekly, and monthly operations reports with G4S and designated site managers.
  • Maintain event trackers, alarms reports, RPM data, incident logs, and vendor performance records.
  • Support site managers in Hyderabad, Mumbai, Delhi, and Gurugram for consolidated reporting.

4. Emergency & Incident Management:

  • Act as the first escalation point for medical emergencies, duress alerts, or system-triggered alarms.
  • Liaise with EMEIA SOC for remote access control and video retrieval.
  • Prepare incident reports, investigate breaches, and implement CAPAs.
  • Conduct mock drills, shutdown protocols, and risk preparedness activities.

5. Client & Stakeholder Coordination:

  • Respond to client queries and share required reports (daily/weekly/monthly) within agreed SLAs.
  • Attend virtual coordination meetings with client-side managers to sync activities Pan India.
  • Coordinate closely with facilities and places teams for smooth operations, approvals, and events.
  • Handle onboarding/offboarding of employees with badge issuance and access revocation.

6. G4S Internal Coordination:

  • Share weekly duty rosters, attendance, and nominal rolls with G4S backend.
  • Coordinate on salary concerns, health insurance issues, and uniform issuance.
  • Maintain leave records and escalate absenteeism trends.
  • Work with Key Account Managers to resolve operations-related escalations.

Candidate Profile:

Minimum Requirements:

  • Graduate in any discipline (mandatory)
  • Minimum 5 10 years of experience in security operations management
  • Experience handling multi-location operations preferred
  • Prior exposure to multinational corporate environments in IT sector shall be very advantageous for the candidate.

Essential Competencies:

  • Communication:

    Fluent spoken and written English (mandatory); clarity, grammar, and pronunciation will be tested.
  • Operational Skills:

    Security deployment, documentation, SOPs, reporting tools.
  • Technical Proficiency:

    Familiar with access control, surveillance systems, e-portals, and Microsoft Office.
  • Leadership & Ethics:

    High integrity, team management skills, crisis-handling experience.
  • Behavioral Traits:

    Attention to detail, time-sensitive decision-making, calm under pressure.

Key Performance Indicators (KPIs):

  • 100% compliance in daily deployment & reporting
  • 95% uptime for security equipment and systems
  • 2 critical incidents per year (with timely CAPA)
  • SLA adherence for report submissions and audits
  • Staff discipline, grooming, and performance audit scores 90%

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