Area Service Manager

You are a dynamic Area Service Manager (ASM) responsible for overseeing service operations for multiple brands (LG, Voltas, IFB). Your key focus areas include ensuring operational efficiency, team productivity, customer satisfaction, and adherence to service standards set by brand partners. Your main responsibilities will involve managing field operations for LG, Voltas, and IFB service calls. You will lead and inspire a team of technicians to ensure timely completion of jobs. Additionally, you will collaborate with the back-office team to streamline workflow and allocate tasks effectively. Monitoring technician discipline, attendance, and service quality will be crucial aspects of your role. You will be expected to address on-ground challenges, assist technicians during escalations, and provide continuous performance feedback while supporting their training and development needs. Tracking daily service performance metrics and ensuring compliance with brand partners" service standards are essential tasks that you will oversee diligently. This is a full-time position that offers health insurance benefits, and the work location is on-site. If you are a results-oriented professional with a passion for driving operational excellence and delivering exceptional service experiences, we invite you to consider this exciting opportunity as an Area Service Manager.,