Analyst - QA

Responsibilities:

• ETA (Extract, Transform, and Analyze) company-level survey information into an SPSS database for standardized analysis (Level One and Level Two) for major benchmark surveys, performance studies, and quick pools.
• Hands-on experience in analyzing and manipulating primary data to provide insights from the analysis.
• Support client projects with high-quality client deliverables.
• Ensure Turnaround Time (TAT) targets for all requests are met.
• Interact with other team members to derive pertinent information for requests (Benchmarking team and other GRC functional experts).
• Ownership of deliverables going out from the Functional team to clients.
• Manage multiple projects effectively.
• Prioritize requests by maintaining proper communication with internal clients.
• Calculate, quality control, document, and securely store database metrics for revised versions of benchmark programs.
• Ongoing data mapping and reconciliation of questionnaire versions into a current singular view of all metrics.
• Quarterly in-depth analysis for the Executive Advisory Program Book of Numbers series.
• During the annual revision process, work with program leaders to develop comparative metrics.
• Work with the program development team to create syntax for standardized reports.
• Collaborate with the sales/service delivery team to identify subsets of companies that meet client requirements.
• Perform analysis to reconcile metrics based on client and consultant inquiries on an ongoing basis.
• Assist the sales force in understanding the demographics of the companies used to develop comparative metrics.
• Work with the service delivery team to develop and document syntax for standard and customized client-specific analysis.

Essential Skills:

Job:

• Strong desire to understand business drivers from a quantitative perspective.
• Appreciation and commitment to the highest standards of quality for core products.
• Applied quantitative analysis knowledge, familiarity with SPSS and Advanced Excel, or other statistical analysis software programming experience.
• Familiarity with SQL-based data extraction and relational database fundamentals (desired).
• Ability to analyze data and form hypotheses or conclusions.
• Excellent presentation skills, including the ability to summarize key concepts in an executive one-page format.
• Ability to summarize research and create succinct, targeted responses.
• Dynamic, flexible, and possessing perseverance skills.
• Proficiency in customer relationship management.
• Excellent written and verbal communication, analytical, and critical-thinking skills.
• Expert knowledge in quantitative/data analytics and research skills.
• Organized and focused on delivering research tasks within defined deadlines.

Personal:

• Understanding of business objectives and organizational structure.
• Strong work ethics and trustworthiness.
• Attention to detail, maintaining confidentiality and integrity.
• Highly collaborative and team-oriented with a commitment to excellence.
• Ability to work under pressure to meet multiple daily deadlines for client deliverables with a mature approach.

Preferred Skills:

Job:

• Strong problem-solving approach.
• Proficient in Microsoft Office (Advanced).
• Self-motivated, fast learner with the ability to operate independently.
• Ability to thrive in a cross-functional team on business-critical projects.
• Good exposure to statistical analytics tools (desirable).
• Interest and knowledge of SG&A activities across different industries.

Personal:

• Demonstrated proactive thinking.
• Negotiation and persuasion skills to work with partners and implement changes.
• Ability to work under stringent deadlines and demanding client conditions.
• Strong interpersonal relations and business acumen.