Amazon Account Manager

About Parts Avatar

Amazon Account Manager

This is a solo, high-ownership role ideal for someone who loves working across strategy, operations, and growth. You’ll manage everything from listings and ads to inventory, pricing, and customer experience — driving our Amazon channel to its next phase of growth.

Position:

Location:

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Reports to:

What You’ll Own

1. Strategic Collaboration

• Act as the bridge between

  Amazon

  , internal teams (Brand, Supply Chain, Marketing, and Operations), and external partners.
• Ensure seamless coordination and flawless execution across all aspects of the Amazon business.

2. Customer Growth Strategy

• Develop and execute strategies to drive sales, improve conversion, and enhance brand visibility.
• Support promotional planning and growth initiatives that increase reach and trial.

3. P&L Ownership

• Take full responsibility for the Amazon business performance including revenue growth, ad spend efficiency, and profitability.
• Manage sales forecasting, pricing strategies, and contribution margins.

4. Promotional Planning & Execution

• Build and manage the promotional calendar across key Amazon events (Prime Day, BFCM, seasonal sales, coupons, and DOTDs).
• Coordinate with internal teams to plan investments, timing, and execution to maximize ROI.

5. Listings & Digital Shelf Excellence

• Own the creation, optimization, and maintenance of product listings — titles, bullets, images, and keywords.
• Ensure all listings follow Amazon SEO best practices and meet compliance and brand standards.

6. Forecasting & Inventory Management

• Manage sales and inventory forecasting for all product lines.
• Work closely with Supply Chain and Finance to ensure stock availability, prevent stockouts, and align with sales targets.

7. Advertising & Performance Analytics

• Plan, launch, and optimize Amazon PPC campaigns across Sponsored Products, Brands, and Display.
• Track KPIs like sales velocity, ACoS, TACoS, conversion, and OOS rates - and use insights to guide data-driven decisions.

8. Customer Experience & Support

• Oversee all aspects of customer interactions, from resolving inquiries and returns to improving feedback and ratings.
• Monitor account health and ensure compliance with Amazon policies and performance metrics.

What You’ll Bring

• 2–5 years of experience managing Amazon Seller Central.
• Strong understanding of Amazon operations, including catalog setup, FBA/FBM, advertising, and reporting.
• Demonstrated ability to own and grow a P&L , experience balancing topline growth with profitability.
• Hands-on experience with Amazon PPC, keyword optimization, and listing management tools (Helium10 etc.).
• Excellent analytical and Excel skills, ability to translate data into actionable insights.
• Strong communication and collaboration skills to coordinate across marketing, ops, and finance.
• Self-starter mindset with the ability to work independently, prioritize tasks, and deliver measurable results.

Nice-to-Have

• Experience in automotive, tools, or other multi-SKU, multiple-seller categories.
• Experience with US or Canada Amazon marketplaces.

Why Join Parts Avatar

• Own and lead the Amazon growth strategy end-to-end from creative to commercial.
• Join a fast-paced, data-driven environment with real autonomy and impact.
• Competitive compensation and growth opportunities in one of Canada’s most ambitious e-commerce companies.