AI/ML Engineer

Role Overview:

We’re seeking an experienced AI/ML Engineer to lead initiatives in workflow automation and sentiment-driven response generation using third-party AI agents. The candidate will be responsible for integrating external AI services, orchestrating intelligent workflows, and ensuring contextual, automated replies based on sentiment and intent.

Key Responsibilities:
Integrate and orchestrate third-party AI agents for sentiment analysis and auto-response generation

Design and maintain workflow automation pipelines that trigger intelligent actions based on AI outputs

Configure and fine-tune agent behavior for tone, escalation logic, and contextual relevance

Collaborate with engineering and product teams to define response logic and escalation paths

Monitor agent performance, ensure reliability, and manage API interactions

Document workflows, integration logic, and fallback strategies in Confluence

Required Skills:
4–5 years of experience in AI/ML engineering or intelligent automation

Strong proficiency in Python for scripting and API orchestration

Experience integrating third-party AI services (e.g., OpenAI, Google Cloud AI, Azure Cognitive Services)

Familiarity with sentiment analysis, intent classification, and response generation

Workflow orchestration using tools like Airflow, Prefect, or custom schedulers

REST API integration and error handling

Version control using Git, and task management via Jira

Nice to Have:

Exposure to LangChain, Rasa, or other conversational AI frameworks

Experience with LLM prompt engineering and agent chaining

Understanding of ethical AI principles and fallback logic for agent responses

Exposure to Golang and PostgreSQL database

Job Types: Full-time, Permanent

Pay: ₹1,200,000.00 - ₹1,600,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Application Question(s):

• Work Location Electronic city Bangalore
• skills required Strong proficiency in Python for scripting and API orchestration

Experience integrating third-party AI services (e.g., OpenAI, Google Cloud AI, Azure Cognitive Services)
Familiarity with sentiment analysis, intent classification, and response generationWorkflow orchestration using tools like Airflow, Prefect, or custom schedulersREST API integration and error handlingVersion control using Git, and task management via Jira

Experience:

• AI/ML engineering or intelligent automation: 4 years (Required)

Location:

• Bangalore City, Karnataka (Required)

Work Location: In person